ASL Remote

Propio Language Services, Inc.; Atlanta (GA); Remote; USD 34,000 - 62,000; Full time

Job summary

Propio Language Services is seeking a Remote American Sign Language (ASL) Contract Interpreter for PropioONE Video OnDemand. The role focuses on medical and community interpreting with an emphasis on accuracy and confidentiality.

The candidate must hold ASL certification (RID, EIPA 3.7+, BEI) and have at least 1 year of interpreting experience, with a high school diploma or GED and basic computer skills. Located in the USA, remote work is supported.

Qualifications

• ASL proficiency certification (RID/EIPA/BEI) and/or national certification.
• State license or registration if required by your state.
• Minimum 1 year of interpreting experience.
• High school diploma or GED.
• Intermediate computer skills (basic software)
• Must reside in the USA.

Responsibilities

• Provide interpretation virtually via Video Remote.
• Interpret client information accurately into target language(s).
• Comply with applicable ethics and standards.
• Interpret in a timely and accurate manner for medical and general community settings (80% Medical - 20% General).
• Establish and maintain quality service and positive interaction with patients, customers, providers, and staff.
• Maintain patient confidentiality per HIPAA/FERPA/GLBA and policies.
• Participate in continuing annual educational programs by Propio.
• Complete daily activity logs and documentation.
• Note: System is not CDI capable (in development).

Skills

ASL proficiency

Interpreting experience

Intermediate computer skills

Education

RID Certification

EIPA 3.7+

BEI

State License or Registration

High School Diploma or GED

Job description

At Propio Language Services we are closing language gap by connecting people anywhere and anytime through innovative technology and solutions.

Founded in 1998 Propio Language Services provides critical interpreting and translation services that improve the quality of life with the communities we engage in. We do that by providing both remote and onsite services in more than 350 Spoken Languages and American Sign Language, for over 16,000 clients with a diverse and highly experienced staff, and over 18,000 contract interpreters.

Quality interpretation is critical to our shared success, and it is only possible by bringing in the best interpreters in the industry.

We have an immediate need for a Remote American Sign Language (ASL) Contract Interpreter for our Video OnDemand service PropioONE.

Duties And Responsibilities

• Provide interpretation virtually via Video Remote.
• Precisely and accurately interprets critical information given by Propio’s clients into pre-determined target language(s)
• Complies with applicable ethics and standards.
• Interprets in a timely and accurate manner for the consumer/family members in a wide variety of settings (80% Medical - 20% General Community based Interpreting)
• Establishes and maintains quality service and positive interaction with all patients, customers, visitors, health care providers, and clinical employees.
• Maintains strict patient confidentiality in accordance with HIPAA, FERPA, GLBA and/or regulatory requirements or policies and standards.
• Participates in continuing annual educational programs by Propio.
• Completion of daily activity logs and other documentation.
• Our System is Not CDI Capable (in development).

Required Qualifications

• Verification of ASL (American Sign Language) proficiency (Certification) National ASL (American Sign Language) Certification (RID) and/or EIPA 3.7+ and/or BEI.
• State License or Registration (If the state you reside in requires it).
• 1 years of relevant Interpreting Experience
• High school diploma or GED equivalent
• Intermediate level computer skills
• Must live in the USA

Soft Skills

• Excellent resourcefulness, ownership, and attention to detail
• Excellent written, verbal and sign language communication
• Outstanding customer service and professional behavior
• Ability to manage confidential and sensitive information
• Ability to work both independently.
• Fluency in relevant language(s).
• Excellent English verbal and written skills
• Strong interpersonal skills, flexibility, and customer service orientation.
• Demonstrates excellent listening skills
• Ability to interact and communicate with people over the video and often in stressful or difficult situations
• Demonstrates ability to follow directions and contributes to problem-solving

Diversity creates a healthier atmosphere: Propio is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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