ASL-First Qualitative Research Lead for Deaf Communities

Sorenson Communications, LLC; Salt Lake City (UT); Hybrid; USD 83,000 - 139,000; Full time

Benefits offered by this job

Paid Vacation Time

401k 6% match

Nationwide Medical Insurance

TeleDoc

HSA company match

Career Development Opportunities

Job summary

Sorenson Communications, LLC seeks a Qualitative Research Specialist focused on Deaf Community Research to lead ASL-first qualitative studies for AI-powered sign language products. You will steer high-trust research with Deaf users, interpreters, and stakeholders to understand needs, context, and experiences.

Based in Salt Lake City with remote flexibility, the role emphasizes ethical consent, privacy, and culturally fluent methods, delivering actionable insights for product and model decisions

Qualifications

• Bachelor’s preferred in Psychology or related field.
• 6 years qualitative research experience in product/tech environments.
• Bilingual in English and ASL with proven ability to moderate research with Deaf participants.
• Experience researching Deaf communities or similar trust-sensitive groups.
• Strong qualitative study design across discovery, concept testing, usability, and longitudinal methods.

Responsibilities

• Lead high-signal qualitative discovery and evaluative research with Deaf users and stakeholders.
• Partner with researchers, linguists, and data analysts to evolve research language and instruments.
• Design and moderate ASL-first qualitative research that is culturally fluent and accessible.
• Evolve video-based research protocols including consent, privacy, and data handling.
• Ensure materials are accessible and aligned with participant understanding and goals.
• Own qualitative components of longitudinal tracking and narratives over time.
• Connect qualitative insights to survey design, behavior signals, and longer-term measures.
• Maintain a healthy ASL user panel in partnership with Research Operations.
• Interface with interpreters and expert communities to determine when sessions require interpreters.

Skills

ASL fluency

Qualitative research

Synthesis & storytelling

Research collaboration

Education

Bachelor's degree in Psychology or related field

Job description

Sorenson Communications, LLC seeks a Qualitative Research Specialist focused on Deaf Community Research to lead ASL-first qualitative studies for AI-powered sign language products. You will steer high-trust research with Deaf users, interpreters, and stakeholders to understand needs, context, and experiences.

Based in Salt Lake City with remote flexibility, the role emphasizes ethical consent, privacy, and culturally fluent methods, delivering actionable insights for product and model decisions