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Desert Oasis Healthcare and Family Hospice Care in Palm Springs, CA is seeking a motivated individual to support clinical research activities in our patient-focused program. The role involves data capture, form completion, and ensuring compliance with ICH-GCP guidelines and FDA regulations.
You will maintain study documentation, assist with lab procedures and EKGs as requested, coordinate shipments following IATA guidelines, and communicate clearly with sponsors and staff.
Desert Oasis Healthcare and Family Hospice Care
Palm Springs, CA
Hoy
High School Diploma or equivalent required.
1 to 2 years experience in a health care environment.
Basic computer skills. Knowledge of Word and Excel a plus. Must type minimum of 40 wpms.
Ability to manage time and stay organized.
Completion of IATA training within 30 days of hire.
Completion of GCP Training within 30 days of hire.
BLS required within 60 days of hire.
Good communication skills, detail oriented, critical thinking and problem solving skills. Excellent customer service and telephone etiquette skills. Bilingual a plus.
Complete case report forms and electronic data capture and submit to sponsor.
Demonstrate understanding and competency of the Informed Consent process and respond to all clinical and procedural questions.
Ensure that all study tests, visits, and evaluations are performed per protocol.
Assess lab data and clinical signs for potential adverse reactions. Report adverse events or serious events to sponsor.
Promote subject compliance by providing support and education. Provide information for treatments and reactions.
Prepare laboratory shipments per International Air Transport Association (IATA) guidelines.
Maintain adequate inventory of supplies for exam rooms and laboratory. Dispose of expired.
Monitor all daily temperature logs per protocols and notify Manager immediately when temperature logs are out of parameters.
Follow all International Conference on Harmonization (ICH) Good Clinical Practices and pertinent regulatory guidelines in addition to company policies and procedures.
Complete and maintain all patient screening logs, study tracking documents and other paperwork timely and accurately.
Visit Research Associate Program (RAP) members and staff to disseminate information on studies.
Review charts and database searches for potential patients and contact potential subjects who have been approved for contact.
Comply with Federal Drug Administration (FDA) regulations for conducting clinical trials.
Assist with EKGs and other study procedures as requested.
Perform other duties as assigned.
Serve as an ambassador for Desert Oasis Healthcare and Family Hospice Care at all times and positively shape the customer experience.
Be accountable for your work.
Speak clearly and use understandable language (avoid medical jargon or slang).