Clinical Research Assist

Desert Oasis Healthcare; Palm Springs (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Desert Oasis Healthcare in Palm Springs, CA, seeks a qualified support professional for the Clinical Research department to assist with subject recruitment, data capture, and ensuring studies follow GCP and protocol requirements.

Requirements include a high school diploma, 1–2 years in healthcare, basic computer skills, a minimum 40 WPM typing speed, and the ability to work with teams; training in IATA, GCP, and BLS within 30–60 days is preferred.

Qualifications

• High School Diploma or equivalent required.
• 1 to 2 years experience in a health care environment.
• Basic computer skills; Word and Excel knowledge a plus; type minimum 40 wpm.
• Ability to manage time and stay organized.
• Completion of IATA and GCP Training within 30 days of hire.
• BLS required within 60 days of hire.
• Good communication skills and customer service mindset; bilingual a plus.

Responsibilities

• Complete case report forms and electronic data capture and submit to sponsor.
• Demonstrate understanding of Informed Consent and address questions.
• Ensure all study tests, visits, and evaluations are per protocol.
• Assess lab data and report adverse events to sponsor.
• Promote subject compliance and provide education.
• Prepare laboratory shipments per IATA guidelines.
• Maintain inventory for exam rooms and laboratory; dispose of expired items.
• Monitor temperature logs and notify if parameters are out of range.
• Follow ICH GCP and regulatory guidelines in addition to company policies.
• Complete patient screening logs and study tracking documents timely.
• Visit RAP members to disseminate information on studies.
• Review charts and database searches for potential patients.
• Comply with FDA regulations for clinical trials.
• Assist with EKGs and other study procedures as requested.
• Serve as an ambassador for Desert Oasis Healthcare and Family Hospice Care.
• Be accountable for your work; communicate clearly.

Skills

Communication skills

Attention to detail

Problem solving

Customer service

Bilingual a plus

Time management

Typing

Education

High School Diploma or equivalent

Tools

Word

Excel

Job description

Description

Support the Clinical Research department with assistance with subject recruitment and other departmental functions utilizing the Good Clinical Practice (GCP).

Professional Duties

• Complete case report forms and electronic data capture and submit to sponsor.
• Demonstrate understanding and competency of the Informed Consent process and respond to all clinical and procedural questions.
• Ensure that all study tests, visits, and evaluations are performed per protocol.
• Assess lab data and clinical signs for potential adverse reactions. Report adverse events or serious events to sponsor.
• Promote subject compliance by providing support and education. Provide information for treatments and reactions.
• Prepare laboratory shipments per International Air Transport Association (IATA) guidelines.
• Maintain adequate inventory of supplies for exam rooms and laboratory. Dispose of expired.
• Monitor all daily temperature logs per protocols and notify Manager immediately when temperature logs are out of parameters.
• Follow all International Conference on Harmonization (ICH) Good Clinical Practices and pertinent regulatory guidelines in addition to company policies and procedures.
• Complete and maintain all patient screening logs, study tracking documents and other paperwork timely and accurately.
• Visit Research Associate Program (RAP) members and staff to disseminate information on studies.
• Review charts and database searches for potential patients and contact potential subjects who have been approved for contact.
• Comply with Federal Drug Administration (FDA) regulations for conducting clinical trials.
• Assist with EKGs and other study procedures as requested.
• Perform other duties as assigned.
• Serve as an ambassador for Desert Oasis Healthcare and Family Hospice Care at all times and positively shape the customer experience
• Be accountable for your work
• Speak clearly and use understandable language (avoid medical jargon or slang)

Qualifications

• High School Diploma or equivalent required.
• 1 to 2 years experience in a health care environment.
• Basic computer skills. Knowledge of Word and Excel a plus. Must type minimum of 40 wpms.
• Ability to manage time and stay organized.
• Completion of IATA training within 30 days of hire.
• Completion of GCP Training within 30 days of hire.
• BLS required within 60 days of hire.
• Good communication skills, detail oriented, critical thinking and problem solving skills. Excellent customer service and telephone etiquette skills. Bilingual a plus.

Physical Demands

Type Description

Sitting

Approximately 25% of day

Standing

Approximately 75% of day

Walking

Approximately 25% of day

Lifting

0 - 30 lbs (charts, supplies) - approximately 10% of day

Bending

Approximately 15% of day

Hearing/Visual Acuity

Adequate for use with computers, telephone and or Blackberry - Approx 50% of day

Computer

Highly technical work environment - Must be able to work = 2 hours / day using keyboard, mouse and monitor

Reaching

Above head 75 degrees - approximately 10%.

Hand grip dexterity

Not Applicable