Asisstant Golf Pro-Main Golf Shop-Full Time

Pinehurst; Pinehurst (NC); Hybrid; USD 65,000 - 85,000; Full time

Job summary

Pinehurst is seeking an experienced Golf Operations Manager to lead the operations of Courses No. 1 through No. 5. The role focuses on supervising daily golf-related areas, managing revenues and staffing, and ensuring high service standards for members and guests.

Candidates should have a Bachelor's degree or equivalent experience, a PGA/PGM track, and familiarity with systems like Golf Pro/V1 and Golf Genius. This on-site position requires a professional demeanor and strong teamwork.

Qualifications

• Bachelor's degree or equivalent experience; PGA/PGM program preferred.
• Minimum one year related experience in golf operations or equivalent.
• Currently attending or completed PGA/PGM program.

Responsibilities

• Oversee daily golf operation areas: Front Door, Club Storage, Golf Cars, Registration, Locker Room, and Starter Rangers.
• Manage area revenues, payroll, forecasting, and budgeting within company practices.
• Assist in scheduling and staffing for EP's work plans.
• Support budgeting and cost control while maintaining service quality.
• Interface with employees, members, and guests to ensure satisfaction.
• Ensure tournaments run professionally to meet expectations.
• Resolve guest issues promptly and coordinate with relevant offices.
• Collaborate with Tee Time Office, Golf Group Services, and Shop Registration.
• Assist Head Golf Pro and work toward Class A PGA certification; knowledge of in-house systems.
• Support Pinehurst Golf Academy classes, lessons, and private instruction.

Skills

Staff supervision

Guest service

Budgeting

Education

Bachelor's degree or equivalent experience

Tools

Golf Pro/V1

Club Essentials

Golf Genius

TPP

Timesaver

Job description

SUMMARY:

The primary purpose of this position is to provide management to all aspects of Golf Operation for Pinehurst Courses No.1 thru No. 5.

EDUCATION AND/OR EXPERIENCE:

Bachelor's degree and a minimum of one year related experience; or an equivalent combination of education and experience. Currently attending or has completed a PGA/PGM Program.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assist in supervising the day to day operation of the following areas of Golf Operations; Front Door, Club Storage, Golf Cars, Golf Registration, Locker Room and Starter Rangers.
• Fiscal responsibilities of the area within golf operation that they manage to including revenues, payroll, forecasting, in accordance to financial practices of the Company.
• Assist in producing EP's work schedules.
• Assist in the budgeting process and ensure cost control while ensuring overall quality of major functions in an expanding business.
• Interface with Employees, Members, and Guests on a regular basis.
• Ensure the quality and consistency of the Member and Group Tournaments are executed in a professional manner to meet and exceed the Members and Guest expectations.
• Ensure guest issues and concerns from Members and Guests are promptly handled and followed up with accordingly.
• Work closely with Yield/Tee Time Office to ensure appropriate communication and coordination between Tee Time Office, Golf Group Services, and Golf Shop Registration.
• Assist the Head Golf Pro as directed.
• Maintain Class A certification with the PGA of America or be working towards certification.
• Have a strong working knowledge of in house systems such as Golf Pro/V1, Club Essentials, Golf Genius, TPP, and Timesaver.
• Assist the Pinehurst Golf Academy staff with classes/lessons and private lessons for members and guests.
• Must be aware of surroundings with an understanding of a golf environment. Must have the ability to see and react to the surroundings including errant golf balls and must understand and follow proper golf etiquette while completing tasks.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand, walk, sit, talk or hear, and taste or smell. Specific vision abilities required by this job include ability to adjust focus. Must be able to lift 50 lbs.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. The employee is occasionally exposed to wet and/or humid conditions, outside weather conditions, and extreme heat.