ASD Campus Interpreting Manager

Asd 1817; Hartford (CT); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Group health insurance

Sign-on bonus

Job summary

The American School for the Deaf (ASD) seeks an ASD Campus Interpreting Manager to lead ASD Campus Interpreting Services. You will supervise interpreters, coordinate scheduling for major campus events, and manage payroll and reporting in collaboration with the CFOO.

The role emphasizes confidentiality, collaboration across departments, and building partnerships with staff, students, and community partners. A bachelor's degree and prior supervisory experience are preferred.

Qualifications

• ASL fluency required and demonstrated ability to work with diverse stakeholders.
• Strong leadership with experience supervising staff and contractors.
• Excellent organization and attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Proficiency in Microsoft Office and related technology platforms.

Responsibilities

• Recruit, supervise, and evaluate department personnel including employees and independent contractors.
• Manage daily operations to address interpreting needs promptly and efficiently.
• Oversee payroll and billing submissions to Business Office.
• Coordinate interpreter scheduling for campus events with Scheduling Coordinator.
• Assess requests and allocate resources for coverage across campus.
• Produce quarterly reports on requests, hours, utilization, and performance for CFOO.
• Ensure coverage for on-call, VRI, and emergency interpreting services.
• Serve as liaison for campus departments on interpreting policies and procedures.

Skills

ASL fluency

Leadership

Time management

Organizational skills

Stakeholder communication

Confidentiality

MS Office

Education

Bachelor's degree

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

ASD Campus Interpreting Manager

ASL Services Active - Regular full-time Management Main Campus - W. Hartford, W. Hartford, CT, US

THE AMERICAN SCHOOL FOR THE DEAF

ANNOUNCES AN OPENING FOR

ASD Campus Interpreting Manager

The American School for the Deaf (ASD) is the oldest school for the deaf, founded in 1817 by Thomas Hopkins Gallaudet and Laurent Clerc. The American School for the Deaf is committed to serving deaf and hard of hearing infants, youth, and their families in development of intellect and the enhancement of quality of life utilizing specially designed instruction through an American Sign Language and English Bilingual Approach, empowering them to become educated and self-directed life-long learners.

ASD is located in West Hartford, a town recognized as one of the top ten towns for raising families. West Hartford residents value education, evidenced by the high quality of public and private schools. There is also much to do in West Hartford. There is a wide array of parks and recreation. There are pools and hiking trails. There are historic sites to visit as well. If shopping is on the list, then Blue Back Square, located in the center of town, offers many retail stores and a variety of restaurants to satisfy everyone.

POSITION DESCRIPTION

Position: ASD Campus Interpreting Manager

Department: ASD Campus Interpreting

Supervisor: Chief Financial and Operations Officer

Union Status: Non-Collective Bargaining

SCOPE OF DUTIES

Under the supervision of the Chief Financial and Operating Officer (CFOO), the Interpreting Manager is responsible for ensuring the effective and efficient operation of ASD Campus Interpreting Services and supporting both the short-term and long-term success of the department.

The Interpreting Manager adheres to the highest standards of confidentiality, professionalism, and ethical conduct while demonstrating sound judgment, strong interpersonal skills, and effective organizational and planning abilities. This position requires the ability to work collaboratively across departments, build positive relationships, and serve as a liaison among campus stakeholders and interpreters.

PRIMARY DUTIES

• Recruit, assign, train, supervise, and evaluate department personnel in accordance with school policies and procedures, including both ASD employees and independent contractors.
• Manage the daily operations of the department to ensure campus interpreting needs are addressed promptly, accurately, and efficiently.
• Oversee the timely submission of payroll and billing information to the Business Office.
• Partner with the Scheduling Coordinator to manage interpreter scheduling, confirm assignments, and coordinate interpreting services for major campus events, including graduation ceremonies and other large-scale programs.
• Assess and prioritize campus interpreting requests to ensure appropriate allocation of resources and coverage.
• Compile and analyze quarterly reports on interpreting requests, service hours, utilization trends, and departmental performance for the CFOO.
• Ensure continuous interpreting service coverage for campus needs, including oversight of on-call operations, Video Remote Interpreting (VRI) services, and emergency response procedures.
• Serve as a resource and point of contact for campus departments regarding interpreting services, policies, and procedures.

REQUIRED SKILLS AND ABILITIES

• Fluency in American Sign Language (ASL) required.
• Demonstrated ability to build collaborative relationships and effectively engage with staff, leadership, students, and community partners.
• Strong leadership, supervision, and team management skills.
• Excellent organizational skills with exceptional attention to detail.
• Ability to work independently, exercise initiative, and manage multiple priorities simultaneously.
• Excellent time-management skills and demonstrated ability to meet deadlines.
• Strong analytical, problem-solving, and decision-making abilities.Proficiency in Microsoft Office Suite and related technology platforms.
• Ability to maintain confidentiality and exercise sound professional judgment.

MINIMUM REQUIREMENTS

• Bachelor's degree preferred.
• Professional experience in the provision or management of sign language interpreting services preferred.
• Interpreting experience preferred.
• Previous scheduling or workforce coordination experience required.
• Prior supervisory or management experience preferred.
• Knowledge of Deaf community culture and interpreting best practices preferred

SALARY AND BENEFITS

• Group health insurance and other fringe benefits are available.
• $1000 sign on bonus after one year of service for newly hired employees, not applicable for re-hires.

ASD is ALL ways able. If you require an accommodation to apply for this position, please contact the Human Resources Department.

The American School for the Deaf does not discriminate on the basis of an individual's age, ancestry, color, genetic information, learning disability, marital status, past or present history of mental disability, intellectual disability, national origin, physical disability, race, religious creed, sex (including pregnancy, transgender status, gender identity or expression, sexual orientation, or civil union status) work place hazards to reproductive systems, and criminal record (in state employment and licensing).

All applicants will be screened, and the most highly qualified applicants will be invited to interview.