ASD Campus Interpreting Manager

American School For The Deaf; West Hartford (CT); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Group health insurance

Sign-on bonus $1000 after 1 year

Job summary

The American School for the Deaf in West Hartford, CT seeks an ASD Campus Interpreting Manager to lead the ASD Campus Interpreting team. You will recruit, train, supervise, and evaluate staff and contractors, ensuring timely payroll processing and high-quality interpreting for campus needs.

Collaborate across departments, coordinate major events, manage on-call and VRI services, and analyze quarterly data to drive improvements.

Qualifications

• Bachelor's degree preferred.
• Experience in provision or management of interpreting services preferred.
• Interpreting experience preferred.
• Previous scheduling or workforce coordination experience required.
• Prior supervisory or management experience preferred.
• Knowledge of Deaf community culture and interpreting best practices preferred.

Responsibilities

• Recruit, assign, train, supervise, and evaluate department personnel including employees and independent contractors.
• Manage daily operations to address interpreting needs promptly and accurately.
• Oversee timely submission of payroll and billing information to the Business Office.
• Coordinate interpreter scheduling and scheduling for major campus events.
• Assess requests to allocate resources and coverage effectively.
• Prepare quarterly reports on requests, hours, utilization, and performance.
• Maintain continuous service coverage including on-call and VRI services.
• Serve as liaison for campus departments on interpreting policies and procedures.

Skills

ASL Fluency

Leadership

Scheduling

Confidentiality

Microsoft Office

Education

Bachelor's degree preferred

Tools

Scheduling software

VRI technology

Job description

ASL Services Active - Regular full-time Management Main Campus - W. Hartford, W. Hartford, CT, US

THE AMERICAN SCHOOL FOR THE DEAF

ANNOUNCES AN OPENING FOR

ASD Campus Interpreting Manager

Position: ASD Campus Interpreting Manager

Department: ASD Campus Interpreting

Supervisor: Chief Financial and Operations Officer

Union Status: Non-Collective Bargaining

SCOPE OF DUTIES

Under the supervision of the Chief Financial and Operating Officer (CFOO), the Interpreting Manager is responsible for ensuring the effective and efficient operation of ASD Campus Interpreting Services and supporting both the short-term and long-term success of the department.

The Interpreting Manager adheres to the highest standards of confidentiality, professionalism, and ethical conduct while demonstrating sound judgment, strong interpersonal skills, and effective organizational and planning abilities. This position requires the ability to work collaboratively across departments, build positive relationships, and serve as a liaison among campus stakeholders and interpreters.

PRIMARY DUTIES

• Recruit, assign, train, supervise, and evaluate department personnel in accordance with school policies and procedures, including both ASD employees and independent contractors.
• Manage the daily operations of the department to ensure campus interpreting needs are addressed promptly, accurately, and efficiently.
• Oversee the timely submission of payroll and billing information to the Business Office.
• Partner with the Scheduling Coordinator to manage interpreter scheduling, confirm assignments, and coordinate interpreting services for major campus events, including graduation ceremonies and other large-scale programs.
• Assess and prioritize campus interpreting requests to ensure appropriate allocation of resources and coverage.
• Compile and analyze quarterly reports on interpreting requests, service hours, utilization trends, and departmental performance for the CFOO.
• Ensure continuous interpreting service coverage for campus needs, including oversight of on-call operations, Video Remote Interpreting (VRI) services, and emergency response procedures.
• Serve as a resource and point of contact for campus departments regarding interpreting services, policies, and procedures.

REQUIRED SKILLS AND ABILITIES

• Fluency in American Sign Language (ASL) required.
• Demonstrated ability to build collaborative relationships and effectively engage with staff, leadership, students, and community partners.
• Strong leadership, supervision, and team management skills.
• Excellent organizational skills with exceptional attention to detail.
• Ability to work independently, exercise initiative, and manage multiple priorities simultaneously.
• Excellent time-management skills and demonstrated ability to meet deadlines.
• Strong analytical, problem-solving, and decision-making abilities.
• Proficiency in Microsoft Office Suite and related technology platforms.
• Ability to maintain confidentiality and exercise sound professional judgment.

MINIMUM REQUIREMENTS

• Bachelor's degree preferred.
• Professional experience in the provision or management of sign language interpreting services preferred.
• Interpreting experience preferred.
• Previous scheduling or workforce coordination experience required.
• Prior supervisory or management experience preferred.
• Knowledge of Deaf community culture and interpreting best practices preferred

SALARY AND BENEFITS:

• Group health insurance and other fringe benefits are available.
• $1000 sign on bonus after one year of service for newly hired employees, not applicable for re-hires.

The American School for the Deaf does not discriminate on the basis of an individual's age, ancestry, color, genetic information, learning disability, marital status, past or present history of mental disability, intellectual disability, national origin, physical disability, race, religious creed, sex (including pregnancy, transgender status, gender identity or expression, sexual orientation, or civil union status) work place hazards to reproductive systems, and criminal record (in state employment and licensing).

All applicants will be screened, and the most highly qualified applicants will be invited to interview.