ASC Business Office Leader: Patient Access & Revenue

Compass Surgical Partners; Midlothian (VA); On-site; USD 78,000 - 110,000; Full time

Job summary

The Business Office Manager at Compass Surgical Partners will lead the center’s business office functions, including patient access, scheduling, registration, revenue-cycle coordination, medical-record workflow, patient rights, privacy, customer service, and administrative controls in a Midlothian, VA ASC.

They will partner with the CEO/Administrator and Director of Nursing to ensure front-end processes, records, staff practices, and supporting evidence are reliable daily and readily retrievable

Qualifications

• High school diploma or equivalent; associate or bachelor’s degree preferred
• Progressive experience in an ASC or hospital outpatient/healthcare business office; supervisory experience preferred
• Working knowledge of scheduling, registration, insurance verification, authorizations, patient estimates/collections, denials, accounts receivable, medical records, HIPAA/privacy, patient rights, grievances, and revenue-cycle controls
• Demonstrated ability to lead staff, standardize workflows, monitor performance, protect confidential information, and communicate clearly with patients, providers, payers, and teammates

Responsibilities

• Lead reliable scheduling, registration, insurance verification, authorization, financial counseling, patient estimates, collection, and check-in workflows
• Coordinate with clinical leadership so scheduled cases align with approved services, patient-selection workflows, required preoperative information, equipment, implants, staffing, and payer requirements
• Maintain a respectful, accessible patient experience and ensure staff know how to provide or arrange assistance, interpreter support, privacy, and escalation

Skills

Staff leadership

Customer service

Communication skills

Regulatory awareness

Education

Health care administration or related degree

Associate or bachelor's degree in health care administration, business, finance, health information or related field

Job description

The Business Office Manager at Compass Surgical Partners will lead the center’s business office functions, including patient access, scheduling, registration, revenue-cycle coordination, medical-record workflow, patient rights, privacy, customer service, and administrative controls in a Midlothian, VA ASC.

They will partner with the CEO/Administrator and Director of Nursing to ensure front-end processes, records, staff practices, and supporting evidence are reliable daily and readily retrievable