Arts Center Front of House Supervisor

Provo City Corporation; United States; Presencial; USD 22.000 - 25.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Free admission to local facilities

Library card for Provo City

25% discount on family memberships

Vendor discounts

Descripción de la vacante

Provo City seeks a part-time Front of House Supervisor for the Covey Center for the Arts to oversee the box office and assist guests during performances. You will supervise staff, facilitate ticket sales, and serve as a liaison between clients and Covey Center personnel.

This role emphasizes excellent customer service and accurate deposits, audits, and scheduling. Work is evenings and weekends, with shifts up to 20 hours per week, and includes city benefits such as retirement plan options for

Formación

• High School Diploma or GED required.
• 2 years of box office or performing arts-related experience.
• 6 months of supervisory experience.
• Ticketing software experience is highly desirable.

Responsabilidades

• Supervise the daily operations of the box office during evening and weekend performances.
• Facilitate ticket sales.
• Supervise box office employees.
• Act as a liaison between clients, guests, and Covey Center staff.
• Provide excellent customer service to all guests.
• Assist with deposits, audits, scheduling, and training staff.
• Perform light custodial tasks as needed.
• Help in other areas of the building as needed.
• Perform other related duties as required.

Conocimientos

Box office experience

Supervisory experience

Customer service

Ticketing software familiarity

Educación

High School Diploma or GED

Herramientas

Ticketing software

Descripción del empleo

Position Title: Arts Center Front of House Supervisor

Job Posting Closing Date: 11/15

Provo City is seeking a part-time Front of House Supervisor for the Covey Center for the Arts to supervise the box office and assist customers of the Covey Center. Qualified, civic-minded individuals interested in supporting the arts programs provided to Provo City residents are encouraged to apply.

Job Details

What is the compensation? Pay Rate: $16.00 - $18.00 per hour (depending on experience).

Part-time Provo City employees are eligible to contribute to individual retirement savings plans through the City (401k, 457, Roth IRA, and/or Traditional IRA) and receive the following great benefits:

• a) free admission to the Provo Recreation Center, Peaks Ice Arena Public Skating, and Provo Shooting Sports Park;
• b) a free Provo City Library Card;
• c) a 25% discount on Provo Recreation Center memberships (direct family only);
• d) discounts from various local and national vendors.

What will I do?

• Supervise the daily operations of the box office during evening and weekend performances.
• Facilitate ticket sales.
• Supervise box office employees.
• Act as a liaison between clients, guests, and Covey Center staff.
• Provide excellent customer service to all guests.
• Assist with deposits, audits, scheduling, and training staff.
• Perform light custodial tasks as needed.
• Help in other areas of the building as needed.
• Perform other related duties as required.

What requirements do I need to apply?

• High School Diploma or equivalent (GED).
• 2 years of box office or performing arts-related experience.
• 6 months of experience working in a supervisory role.
• Must comply with Provo City and Covey Center policies, procedures, and dress and grooming standards.
• Ticketing software experience is highly desirable.

What are the schedule and hours?

Work schedule is determined by performance schedule and will occur Monday through Friday between 5:00 p.m. and 11:00 p.m. and/or Saturday between 8:00 a.m. and 11:00 p.m. Long shifts may be required. Hours per week is also based on performance schedule but will not exceed an annual average of over 20. Ability and willingness to work weekdays, evenings, weekends, and occasional holidays is required.

What are the physical and environmental factors?

Work is indoors. Requires evening and weekend hours with some daytime work. May include exposure to high-stress situations or environments, including, handling emergency situations, meeting strict deadlines, contact with individuals in confrontational or uncomfortable circumstances, and other stressful conditions related to the workplace.

What is the selection process?

Applications will be reviewed in the order they are submitted, with the first screening being held on November 16, 2026. Applicants must meet the minimum qualifications listed above to be eligible for consideration. If selected for hire, candidate will be required to successfully pass a drug screen and criminal background check. Non-disclosure may result in dismissal. Applicants with unsatisfactory drug screen results will be ineligible for appointment or application to any Provo City position for a minimum period of six (6) months.

Why Provo City?

By planning growth thoughtfully and managing resources responsibly, we maintain a future for Provo that is vibrant, connected and welcoming for families, students, seniors, and business for generations to come. All of this makes Provo well-managed, friendly, economically vibrant, and livable for people at all stages of life.

Provo City is an Equal Employment Opportunity employer.

Full Time/Part Time: Part time

Position Type: Regular

Scheduled Hours: 20

Provo City provides Equal Employment Opportunity under the law to all applicants and employees regarding all terms and conditions of employment regardless of sex, race, age, color, religion, national origin, disability, pregnancy and related conditions, sexual orientation, gender identity, or any other legally protected characteristics.

Provo City also adheres to Federal and State anti-discrimination law and will make reasonable accommodations during the application, selection, and employment process for individuals with disabilities unless those accommodations impose an undue hardship on the City.