Arts & Attractions Account Lead

akanyclimited; New York (NY); Hybrid; USD 85,000 - 95,000; Full time

Benefits offered by this job

Healthcare

Dental

Hybrid work

Training & development

Student loan repayment

Parental leave

Sabbatical

Pet-friendly office

Job summary

AKA NYC is seeking a Client Services Account Supervisor for Arts & Attractions in New York or Los Angeles. You will lead day-to-day client work across museums, theaters, and cultural destinations, shaping campaigns at the intersection of creativity, media, data, and ticketing.

Bring 4–6 years of account management experience, a strong track record managing client relationships, and a passion for arts and live experiences.

Qualifications

• 4–6 years of professional experience in account management, advertising, marketing, or a related field.
• Experience independently managing client relationships and integrated campaigns.
• Genuine interest in arts, culture, attractions, destinations, tourism, entertainment, and experience-based industries.
• Understanding of how digital and traditional media work together as part of a larger campaign.
• Ability to connect creative ideas, audience insights, media strategy, and client business objectives.
• Confident, thoughtful communicator who can lead a room, write clearly, and build relationships.
• Highly organized and detail-oriented while keeping sight of the bigger strategic picture.
• Ability to manage multiple fast-moving priorities and adapt when plans change.
• Experience guiding, mentoring, or supervising junior team members.
• Curious, collaborative, proactive approach and enthusiasm for great work.
• Experience with ticketed attractions or cultural institutions is valuable.

Responsibilities

• Serve as a primary day-to-day contact for clients, learning their organizations, audiences, goals, and challenges.
• Lead meetings and communications, guide conversations, anticipate needs, and help clients navigate decisions with clarity.
• Turn client ambitions into clear strategies, briefs, and effective campaigns across creative, paid media, digital, social, partnerships, and more.
• Connect the dots across disciplines to ensure work ladders up to a cohesive audience and business strategy.
• Show how paid social, search, programmatic, video, audio, OOH, and print work together to create demand and drive action.
• Partner with internal teams to understand audience behavior, sales trends, and campaign performance.
• Own timelines, budgets, scopes, deliverables, feedback, approvals, and cross-team coordination.
• Guide and develop junior team members with direction, feedback, and growth opportunities.

Skills

Account management

Advertising

Marketing

Client relationships

Job description

AKA NYC is seeking a Client Services Account Supervisor for Arts & Attractions in New York or Los Angeles. You will lead day-to-day client work across museums, theaters, and cultural destinations, shaping campaigns at the intersection of creativity, media, data, and ticketing.

Bring 4–6 years of account management experience, a strong track record managing client relationships, and a passion for arts and live experiences.