Artist Services Coordinator, Texas Performing Arts

University of Texas; Utah; On-site; USD 28,000 - 40,000; Part time

Job summary

The University of Texas at Austin's Texas Performing Arts seeks Artist Services Managers on an as-needed basis to support performances and events at Bass Concert Hall and offsite locations. Responsibilities include on-site event setup, hospitality for artists, and real-time problem solving to ensure seamless execution.

This role requires 2+ years in live events or hospitality, strong communication, ability to work independently in fast-paced environments, and a flexible schedule including nights

Qualifications

• 2+ years experience in live events, hospitality, venue operations, or related field.
• Strong understanding of backstage operations and/or artist hospitality preferred.
• Ability to work independently in fast-paced, high-pressure environments.
• Excellent communication and problem-solving skills.

Responsibilities

• Event & Show Support: On-site lead for setup, execution, and strike; open/close events per standards; act as primary on-site contact; execute logistics.
• Artist & Company Hospitality: Manage backstage hospitality, dressing rooms, green rooms, catering; ensure spaces are clean and stocked.
• Operations & Logistics: Coordinate runs for supplies/meals; troubleshoot real-time needs; communicate with Event Managers and cross-functional teams.
• Capacity & Team Support: Extend Events team bandwidth during high-volume periods; execute tasks independently; support event flow and client experience.

Skills

Live events

Hospitality

Independent work

Driver's license

Job description

Job Posting Title: Artist Services Coordinator, Texas Performing Arts

Hiring Department: Texas Performing Arts
Position Open To: All Applicants
Weekly Scheduled Hours: 19
FLSA Status: To Be Determined at Offer
Earliest Start Date: Ongoing
Position Duration: Expected to Continue
Location: UT MAIN CAMPUS

Job Details: General Notes

About Texas Performing Arts: Texas Performing Arts at the University of Texas at Austin (TPA) is the nation’s largest and most active university-based performing arts center by annual attendance, budget, and number of events. Both an anchor institution in Austin’s arts landscape and a nationally significant presenter, TPA operates venues on the University of Texas at Austin campus including Austin’s largest theater, Bass Concert Hall. Its presenting includes Broadway in Austin; an international season of dance, theater, and music; and the Texas Welcomes series of national touring artists. Education is at the core of TPA’s programs, which serve more than 30,000 K-12 students and the 55,000 students of UT Austin.

Purpose

Texas Performing Arts (TPA) is seeking experienced, hospitality-driven professionals to serve as Artist Services Managers on an over-hire / as-needed basis. This role is the frontline of artist and company support—serving as the boots-on-the-ground facilitators for performances, events, and activations both onsite at Bass Concert Hall and at offsite locations. Artist Services Managers play a critical role in ensuring seamless event execution by maintaining logistics, supporting artist hospitality, and acting as an extension of the Event Management team. This position is designed to expand operational capacity, allowing Event Managers to focus on high-level client experience, while Artist Services Managers execute and oversee real-time needs on the ground.

Responsibilities

• Event & Show Support Serve as on-site lead support for event setup, execution, and strike
  Open and close events in alignment with TPA standards and protocols
  Act as the primary "boots on the ground" contact during assigned shifts
  Execute event logistics including deliveries, room setups, and transitions
• Artist & Company Hospitality Support all backstage hospitality needs including dressing rooms, green rooms, and catering coordination
  Ensure spaces are clean, stocked, and aligned with artist expectations and riders
  Serve as a professional and welcoming presence for touring artists, crews, and VIPs
• Operations & Logistics Coordinate and complete runs for supplies, meals, and last-minute requests
  Troubleshoot real-time needs with efficiency and discretion
  Maintain clear communication with Event Managers and cross-functional teams (Production, Security, Guest Experience, etc.)
• Capacity & Team Support Act as an extension of the Events team to increase bandwidth during high-volume periods
  Execute delegated tasks independently with minimal oversight
  Support overall flow of event operations so Event Managers can prioritize client experience and quality

Required Qualifications

• 2+ years experience in live events, hospitality, venue operations, or related field
• Strong understanding of backstage operations and/or artist hospitality preferred
• Ability to work independently in fast-paced, high-pressure environments
• Excellent communication and problem-solving skills
• Professional, calm, and solutions-oriented demeanor
• Must be 21 years or older
• Flexible availability including nights, weekends, and holidays
• Valid Driver’s License
• Reliable transportation (offsite support may be required)

Hourly Rate

$25.00/hour (overtime and extended shift rates applied as applicable)

Working Conditions

This position is based in Austin, Texas and requires residence in the greater Austin area.
Work in and around theatrical performance environment
Repetitive use of a keyboard at a workstation
Walking to multiple buildings on campus
Use of manual dexterity
Climbing stairs and ladders
Ability to stand/walk for extended periods and lift up to 30 lbs

Work Shift

Work shift is as scheduled and needed

Required Materials

• Cover letter detailing interest in and qualifications for this specific opportunity
• Resume/CV
• 3 professional references with their contact information; at least one reference should be from a supervisor

Employment Eligibility

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English and Spanish) [PDF] Right to Work Poster (English) [PDF] Right to Work Poster (Spanish) [PDF]

Compliance

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

Company Culture

Start Here, Change the World At The University of Texas at Austin, tradition meets innovation in the heart of a city that frequents lists of the best places to live and work. Named by Forbes as one of America's Best Large Employers for the sixth year in a row in 2025, UT offers both a dynamic work environment and a gateway to vibrant local culture. Whether you’re at the forefront of the student experience, conducting world-changing research or supporting the engine that drives Texas' flagship university, working at UT means making a lasting impact on our city, our state and our world. Our more than 20,000 faculty and staff empower 55,000+ students to challenge ideas, pursue passions and shape their futures. Joining UT, you’ll become part of a community dedicated to making a meaningful impact on campus and throughout the world.

Comments and Inquiries

Email comments to [e-mail]. For questions or concerns regarding equal opportunity only, contact Equal Opportunity Services. Additional information for applicants can be found on the Human Resources web page: Applying for Employment. For more job information, call the Human Resource Service Center at [phone], or toll-free at [phone]. UT Austin is a Tobacco-free Campus