Artisan Cake Decorator & Customer Experience Specialist

H.E.B.; League City (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

H-E-B is seeking a Cake Decorator to apply decorating techniques and maintain product quality by following guidelines. You will prep, package, and merchandise fresh bakery items daily while upholding food safety standards.

Responsibilities include taking cake orders, decorating per VTAs, and ensuring timely display. The role emphasizes customer service, accurate order handling, and adherence to sanitation protocols in a fast-paced retail bakery.

Qualifications

• 1+ years of experience in bakery or cake decorating.
• HS Diploma or GED or equivalent.
• Strong customer service and communication skills.
• Reading and writing skills are essential.
• Knowledge of safety and sanitation standards.

Responsibilities

• Provides superior customer service.
• Takes cake orders accurately by phone or in person.
• Decorates cakes according to visual training aids to ensure quality.
• Prepares, packages, and merchandises fresh products.
• Maintains sanitation and food safety standards in the department.
• Ensures timely display of cake products on the sales floor.

Skills

Customer service

Communication

Reading & writing

Planning & organizing

Food safety awareness

Computer skills

Education

HS Diploma or GED

Tools

Decorator tools

Scales

Label machine

Job description

H-E-B is seeking a Cake Decorator to apply decorating techniques and maintain product quality by following guidelines. You will prep, package, and merchandise fresh bakery items daily while upholding food safety standards.

Responsibilities include taking cake orders, decorating per VTAs, and ensuring timely display. The role emphasizes customer service, accurate order handling, and adherence to sanitation protocols in a fast-paced retail bakery.