Artisan Bakery Cake Designer

Hyvee.io; Minnesota; On-site; USD 19,000 - 25,000; Full time

Job summary

Hy-Vee is seeking a Bakery Cake Designer to decorate bakery items and assist customers with bakery orders by phone and in person at the store. You will help create attractive displays, ensure timely production and maintain department standards while delivering friendly, efficient service.

The role involves decorating cakes, taking orders, coordinating with the bakery team, and upholding sanitation and safety guidelines in a bustling store environment.

Qualifications

• Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
• Ability to do arithmetic calculations involving fractions, decimals, and percentages
• Must have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
• Makes an effort to learn customers' names and to address them by name whenever possible.
• Assists customers by: (examples include) escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, performing other tasks in every way possible to enhance the shopping experience.
• Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders.
• Takes customer orders at Bakery counter.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Checks orders for the day and sets up a timeline and production schedule.
• Decorates bakery items in a timely manner.
• Keeps current on new designs and trends.
• Ensures department standards are met.
• Checks cake orders for details (size, deco pack, icing needs, dates) daily and indicates supply needs.
• Orders supplies for decorating area and checks off the order.
• Delivers product and sets up wedding cakes on site (outside the store).
• Communicates with bakery manager regarding displays, weekly ads and special needs on a daily basis.
• Checks product dates, pulls cases for work and lists items to fill or replace.
• Develops bakery orders for bakers on a daily basis. (Orders cakes, sizes, etc.)
• Tracks daily retail production. Identifies, with co-workers, tasks to be completed.
• Operates as a lead worker with part-time or other employees. (Instructs and reviews work).
• Participates in employee cross training.
• Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.

Skills

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Education

High school or equivalent experience

Job description

Hy-Vee is seeking a Bakery Cake Designer to decorate bakery items and assist customers with bakery orders by phone and in person at the store. You will help create attractive displays, ensure timely production and maintain department standards while delivering friendly, efficient service.

The role involves decorating cakes, taking orders, coordinating with the bakery team, and upholding sanitation and safety guidelines in a bustling store environment.