Job Details
Job Location: Work from Home - Trevose, PA
Salary Range: $18.00 - $24.84 Hourly
Travel Percentage: None
Job Shift: First Shift
Description
- Produce labels for the production floor, operating label machinery.
- Order and receive heat transfers (bonds) from vendors.
- Interact with vendors, forming partnerships to ensure deadlines are met and issues are resolved.
- Manipulate art using Adobe Illustrator.
- Resolve and communicate deadline delays.
- Manage emails in a timely fashion.
- Provide accurate, valid, and complete information using the right methods/tools.
- Meet or exceed targets for email and call handling quotas.
- Follow communication procedures, guidelines, and policies.
- Use telephones to reach out to internal and external customers.
- Cross-train in all art roles and act as a backup for other team members.
Qualifications
- Requires a high school diploma or equivalent.
- 1-3 years of experience in production art or related field.
- Novice level skills using Illustrator.
- Mac experience is a plus.
- Knowledge of commonly used business concepts, practices, and procedures.
- Self-starter who can rely on instructions and pre-established guidelines to perform independently.
- Ability and confidence to exercise sound judgment to ensure excellent service and high customer satisfaction.
- Managing deadlines for production success and customer expectations.
- Organize third-party vendors to deliver elements that can’t be produced in-house.
- Oversee the delivery of projects and adjust as necessary to meet specifications and standards.
- Attention to detail to ensure all specifications are met.
- Problem-solving skills to address challenges or inefficiencies.
- Decisiveness and good judgment in pressing project matters.
- Organization and time management to handle multiple tasks and projects.