Arriba Abajo Restaurant Host | Full-Time

Hyatt Hotels Corporation; Austin (TX); On-site; USD 28,000 - 35,000; Full time

Job summary

Hyatt Hotels Corporation is seeking Hosts for their new Cantina-themed restaurant in Austin. The role involves welcoming guests, providing excellent service, and ensuring guest satisfaction in a vibrant dining environment. Ideal candidates will have a friendly demeanor and strong communication skills.

Benefits

Health and welfare plans

401(k) plan

College Savings Plan

Employee Stock Purchase Plan

Paid time off

Family Bonding Time

Adoption Assistance

Discounted hotel stays

Free meals during shifts

Educational support

Qualifications

• Ability to stand for extended periods.
• Commitment to exceeding guest expectations.

Responsibilities

• Welcoming guests and creating a positive first impression.
• Providing table accommodations and menu recommendations.

Skills

Friendly demeanor

Multitasking

Verbal communication

Teamwork

Flexibility

Job description

Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks pay off.

At Hyatt, we believe our guests choose Hyatt because of our caring and attentive associates who focus on providing efficient service and meaningful experiences.

Arriba Abajo is a Cantina-themed Bar and Restaurant located inside the Thompson and Tommie Austin, two premier lifestyle hotels in Downtown Austin. This new concept will open in early Spring, featuring 17,000 square feet of indoor and outdoor dining and lounge space, multiple venues for private events, and a pool deck servicing hotel guests and residents.

The Arriba Abajo Hosts are responsible for welcoming guests and creating a positive first impression. They influence the overall restaurant experience through interactions such as providing table accommodations and menu recommendations. Hosts may be the final point of contact and play a key role in ensuring guest satisfaction. Experience as a restaurant greeter or hostess is valuable for this position.

The Hotels

Staying at a Thompson Hotel feels like being a resident. We provide intuitive, tailored service that enhances each guest's personal travel journey and connects them to the local culture. Thompson's hotels are timeless destinations offering distinctive experiences. Thompson Austin features 212 luxury guestrooms and suites, 17 residences, a 10,000 sq ft wellness center, three restaurant and bar concepts, an expansive pool deck with private cabanas, and over 10,000 sq ft of event space.

The 193-king room Tommie Austin is designed for spirited adventurers, encouraging exploration of Austin’s offerings. The hotel features art and atmosphere inspired by the neighborhood, a bespoke coffee and wine shop, and a focus on authentic service, allowing guests to personalize their stay.

Both hotels are anchored by a reimagined cantina-themed restaurant, a 13,000 sq ft indoor/outdoor oasis, along with The 5th Street Diner and The Royale Room, serving daily fare for locals, residents, and guests. The project also includes a residential tower – Sienna, 10,000 sq ft of retail space, and a 7,000 sq ft state-of-the-art fitness center and simulator room called the “T” Box.

Benefits & Perks

We offer an attractive rewards package including health and welfare plans, a range of financial wellbeing options such as a 401(k) plan, College Savings Plan, and Employee Stock Purchase Plan. Additional benefits include paid time off, Family Bonding Time, Adoption Assistance, discounted and complimentary hotel stays worldwide, free meals during shifts, well-being and educational support, and more.

Qualifications

• A friendly and welcoming demeanor
• Ability to multitask using phone, computer, iPad simultaneously
• A genuine desire to meet guest needs in a fast-paced environment
• Refined verbal communication skills
• Commitment to exceeding guest expectations
• Ability to stand for extended periods
• Teamwork and collaboration skills
• Flexible schedule including day shifts, evenings, weekends, and holidays

Hyatt offers an environment demanding exceptional performance with great rewards. Whether through career growth, job enrichment, or a supportive workplace, if you're ready for this challenge, we want to hear from you.

This is not your typical career opportunity. This is the Hyatt Touch.

All qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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