Around-the-Clock Fire Dispatch Specialist

911 Emergency Communications; Hermitage (MO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

911 Emergency Communications in Hermitage, MO invites qualified candidates for Fire Dispatcher roles. These positions support fire services by receiving incident reports, coordinating resources, and maintaining radio communications during emergencies.

Responsibilities include verifying locations, alerting stations, monitoring channels, documenting updates, and coordinating mutual aid as needed. Strong data entry, maps reading, and clear communication are essential.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Clear communication

Data entry

Maps reading

Radio communication

Education

High school diploma or GED

Tools

Dispatcher software

Job description

911 Emergency Communications in Hermitage, MO invites qualified candidates for Fire Dispatcher roles. These positions support fire services by receiving incident reports, coordinating resources, and maintaining radio communications during emergencies.

Responsibilities include verifying locations, alerting stations, monitoring channels, documenting updates, and coordinating mutual aid as needed. Strong data entry, maps reading, and clear communication are essential.