Fire Dispatch Operator - 24/7 Shifts & Training

911 Emergency Communications; Houstonia (MO); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee support services

Professional development

Job summary

911 Emergency Communications in Missouri is seeking a Fire Dispatcher to receive and document reports of fires, rescues, alarms, and hazards, verify locations, alert stations, and monitor status. The role requires basic data entry, maps, and radio communication proficiency, with potential for overnight and weekend shifts.

A high school diploma or GED is commonly required; dispatch certification may be needed for some assignments, and training will be provided.

Qualifications

• High school diploma or GED required.
• Fire dispatch certification or EMS dispatch training may be required for some roles.
• Ability to learn and use computer systems, maps, and radio equipment.
• Strong data-entry accuracy and attention to detail.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Data entry

Radio communication

Computer literacy

Attention to detail

Education

High school diploma or GED

Fire dispatch certification

EMS dispatch training

Tools

Radio dispatch software

Mapping software

Emergency communication systems

Job description

911 Emergency Communications in Missouri is seeking a Fire Dispatcher to receive and document reports of fires, rescues, alarms, and hazards, verify locations, alert stations, and monitor status. The role requires basic data entry, maps, and radio communication proficiency, with potential for overnight and weekend shifts.

A high school diploma or GED is commonly required; dispatch certification may be needed for some assignments, and training will be provided.