Emergency Fire Dispatcher - 24/7 Incident Communications

911 Emergency Communications; Stotts City (MO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Missouri is seeking a Fire Dispatcher to coordinate responses, document incidents, and communicate with responding crews. The role requires careful information handling and adherence to established protocols.

You will work indoors at a communications workstation, operate radio and computer systems, and maintain accurate incident records. Shift work, including nights and overtime, is possible.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear communication

Data entry

Maps

Radio communication

Computer systems

Education

High school diploma or GED

Tools

Computer systems

Maps

Radio equipment

Job description

911 Emergency Communications in Missouri is seeking a Fire Dispatcher to coordinate responses, document incidents, and communicate with responding crews. The role requires careful information handling and adherence to established protocols.

You will work indoors at a communications workstation, operate radio and computer systems, and maintain accurate incident records. Shift work, including nights and overtime, is possible.