Fire Dispatch Specialist — 24/7 Emergency Communications

911 Emergency Communications; Hermitage (AR); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications in Hermitage, Arkansas seeks a Fire Dispatcher to coordinate responses to fires, rescues, hazardous conditions, and other emergencies. You will receive incident information, alert resources, and maintain ongoing radio communication with responding crews.

The role requires organized information handling, adherence to response plans, and the ability to work flexible hours including overnight shifts, weekends, holidays, and overtime as needed.

Qualifications

• High school diploma or equivalent required.
• Ability to handle information accurately and with attention to detail.
• Comfort with computer systems, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Communication skills

Organizational skills

Radio communication

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Hermitage, Arkansas seeks a Fire Dispatcher to coordinate responses to fires, rescues, hazardous conditions, and other emergencies. You will receive incident information, alert resources, and maintain ongoing radio communication with responding crews.

The role requires organized information handling, adherence to response plans, and the ability to work flexible hours including overnight shifts, weekends, holidays, and overtime as needed.