Around-the-Clock Emergency Medical Dispatcher

911 Emergency Communications; Johnston (SC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance

Continuing education

Shift premiums

Job summary

911 Emergency Communications in Johnston, SC is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather patient and incident data, and establish response priorities using an agency-approved system.

Duties include confirming patient locations and callback numbers, asking approved questions, determining dispatch priorities, coordinating ambulance resources, and providing protocol-based instructions.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the approved medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalence

Job description

911 Emergency Communications in Johnston, SC is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather patient and incident data, and establish response priorities using an agency-approved system.

Duties include confirming patient locations and callback numbers, asking approved questions, determining dispatch priorities, coordinating ambulance resources, and providing protocol-based instructions.