Aroogas Bartender

Wet Willie's; Shippensburg (Cumberland County); On-site; USD 25,000 - 35,000; Full time

Job summary

Wet Willie's in Shippensburg, Cumberland County, is looking for a skilled Bartender to join our team. You will ensure the quality of drinks while providing exceptional guest service in a fast-paced environment.

The ideal candidate excels in interpersonal skills, has knowledge of drink recipes, and can maintain a clean working area. Weekend, evening, and holiday work is required.

Qualifications

• Must be able to provide superior guest service in a fast-paced environment.
• Ability to handle multiple drink orders efficiently.
• Knowledge of all standard liquor, wine, and beer products offered by Arooga's.
• Must know how to free pour various shot sizes.

Responsibilities

• Prepare drinks according to established recipes and guidelines.
• Maintain a clean and sanitary work area.
• Take drink orders and deliver them promptly.
• Resolve guest complaints effectively.

Skills

Excellent interpersonal skills

Knowledge of drink recipes

Ability to respond in emergency situations

Good reading, writing, and verbal communication skills

Education

RAMP Certification

Tools

POS station

Job description

As a Bartender, you ensure consistent drink quality by preparing orders in a short period of time and in accordance with recipes and guidelines established by the Food and Beverage department. You will also maintain a clean, sanitary, and safe work area in a fast paced environment, while providing superior guest service.

• Ask for ID from any guests that appear to be under the age of 30
• Accurately prepare drinks, according to established company recipes and presentation
• The ability to free pour a ¼ oz., ½ oz., ¾ oz., 1 oz., 1-1/4 oz., 1-1/2 oz and 1-3/4 oz. shots with consistent proficiency
• Ask if the guest has ever been to an Arooga’s before
• Takes drink orders, suggesting specialty drinks, non-alcoholic beverages, soft drinks, etc.and delivers them promptly and accurately to each guest
• Offers every guest a menu
• Asks the required wing questions
• Responsible beverage service
• Suggests an appetizer and delivers it promptly (if ordered)
• Suggests add-on sides, salads, and soups
• Knows Arooga’s menu thoroughly and accurately, answers any questions a guest might have about menu items and preparation options
• Checks back with the guests within two (2) minutes to make sure everything is prepared to their satisfaction. At lunch – check back, check down
• Without being intrusive, observes when drinks need to be refilled or dishes need to be cleared
• Enters all food and drink items at the POS station, ensuring all items are entered accurately
• Presents the check and picks up the payment in a timely fashion. Makes correct change and/or completes the proper charge card procedure
• Pre-bus bar by clearing all food items
• Resolves any guest complaints immediately unless a Manager is required to assist with a guest. Exercises judgment in the most appropriate way to satisfy the guest and recover flawlessly
• Advises the Manager immediately of any guest complaints and how the issue was resolved.
• Observes other bar stations and service bar printer and pitches in when needed
• Completes any other duties assigned by a Manager
• Weekend, evening and holiday work is required

Requirements

• Excellent interpersonal skills
• Knowledge of all standard liquor, wine and beer products offered by Arooga’s
• Knowledge of drink recipes and presentation
• Good reading, writing, and verbal communication skills required
• Ability to exercise good judgment when dealing with problem resolution
• Ability to anticipate guests’ needs
• Knowledge of and ability to use the POS station quickly and accurately
• Ability to respond in emergency situations to avoid imminent dangers to self and others
• Successfully completes and passes the RAMP Certification program
• Be able to find or have a reliable source of transportation