Army Logistics & Customer Support Specialist

STI-TEC; Fort Worth (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life insurance

Disability coverage

401(k) retirement savings

Paid time off

Holiday leave

Flexible scheduling

FSA options

Job summary

Solutions Through Innovative Technologies, Inc. (STI-TEC) seeks a Supply / Customer Support Specialist to support processing, distribution and logistics for the Texas Army National Guard. You will manage DA Form 1687s, track expiry, and ensure property release aligns with AR 710-2 and SOPs.

Responsibilities include handling inquiries, providing on-site technical guidance to Supply Sergeants, and resolving issues across multiple channels. Prior government or military logistics exposure is a plus.

Qualifications

• 3–5 years experience in supply/logistics roles.
• Working knowledge of Army supply procedures (AR 710-2, DA PAM 710-2-1, SOPs/EUMs).
• Tier 1 Investigation experience.
• CAC card or ability to obtain one.
• Forklift license if operating forklift.

Responsibilities

• Maintain DA Form 1687s for supported units.
• Track expiration dates and submit a monthly Non-Compliance Report.
• Ensure a valid DA Form 1687 is on file before issuing government property.
• Handle inquiries from customers regarding supply/logistics and technical questions.
• Provide on-site technical assistance to Supply Sergeants on procedures.
• Resolve customer issues via phone and email.
• Schedule CIF calendar appointments.

Skills

Customer support

Troubleshooting

Logistics coordination

Communication

Job description

Solutions Through Innovative Technologies, Inc. (STI-TEC) seeks a Supply / Customer Support Specialist to support processing, distribution and logistics for the Texas Army National Guard. You will manage DA Form 1687s, track expiry, and ensure property release aligns with AR 710-2 and SOPs.

Responsibilities include handling inquiries, providing on-site technical guidance to Supply Sergeants, and resolving issues across multiple channels. Prior government or military logistics exposure is a plus.