Army Logistics & Customer Support Specialist

STI-TEC; Austin (TX); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life insurance

Disability coverage

401(k)

Paid time off

Holiday leave

Alternate work schedules

Flexible spending account options

Job summary

Solutions Through Innovative Technologies, Inc. (STI-TEC) is seeking a Supply / Customer Support Specialist to support processing, physical distribution, and logistics for the Texas Army National Guard.

You will maintain DA Form 1687 files, monitor expirations, and ensure compliant property issue. You’ll handle supply inquiries, provide on-site guidance to Supply Sergeants, and resolve issues via phone and email under AR 710-2, DA PAM 710-2-1, and SOPs.

Qualifications

• 3-5 years experience in related field.
• Working knowledge of Army supply procedures AR 710-2, DA PAM 710-2-1, SOPs/EUMs.
• CAC card or ability to obtain one.
• Forklift license if/when operating forklift.

Responsibilities

• Maintain active DA Form 1687s for all supported units.
• Track expiration dates and submit a monthly DA Form 1687 Non-Compliance Report.
• Ensure a valid DA Form 1687 is on file prior to issuing government property.
• Manage all incoming customers with inquiries regarding supply/logistics and technical questions.
• Provide on-site technical assistance and guidance to Supply Sergeants on supply procedures and SOPs.
• Resolve customer issues by providing expert troubleshooting and support across multiple channels (phone/email).
• Schedule CIF calendar appointments.

Skills

Customer support

Supply procedures

Troubleshooting

AR 710-2 knowledge

Job description

Solutions Through Innovative Technologies, Inc. (STI-TEC) is seeking a Supply / Customer Support Specialist to support processing, physical distribution, and logistics for the Texas Army National Guard.

You will maintain DA Form 1687 files, monitor expirations, and ensure compliant property issue. You’ll handle supply inquiries, provide on-site guidance to Supply Sergeants, and resolve issues via phone and email under AR 710-2, DA PAM 710-2-1, and SOPs.