Armenian Bilingual Virtual Assistant

Neolytix; United States; Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Complimentary Medical Coverage

Life & Disability Insurance

Diverse team environment

Clubs based on hobbies

Job summary

Neolytix is hiring a Bilingual Medical Virtual Assistant in the United States. This full-time role focuses on preparing medical records and facilitating compliance while ensuring effective communication with healthcare providers.

Candidates should have prior experience in customer service or healthcare, strong problem-solving skills, and proficiency in Microsoft Office. Benefits include complimentary medical coverage and the opportunity to work with a diverse team.

Qualifications

• Previous experience in a customer service or healthcare-related role preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Compassionate and empathetic demeanor.

Responsibilities

• Prepare and assemble medical record documentation/charts for physician.
• Ensure compliance by self-documentation attestation.
• Update patient history and other pertinent health information.
• Send documentation to physician for review and approval.
• Monitor the duration of basic lab results and screening procedures.
• Perform clerical duties to improve provider productivity.

Skills

Customer service experience

Strong communication skills

Problem-solving abilities

Attention to detail

Multitasking ability

Proficiency in Microsoft Office

Experience with EMR systems

Compassionate demeanor

Job description

Job Title

Bilingual Medical Virtual Assistant - Customer Service

Position Summary

Tired of just doing a part of the job and not seeing the impact of your work? Here at Neolytix, we believe in the growth of each and every individual by helping them understand the end-to-end process of how to run a clinic

Benefits

• Complimentary Medical Coverage
• Life & Disability Insurance
• Work with diverse team members across countries & cultures
• Participate in Clubs based on your hobbies and share your passion with like minded enthusiasts

Job Description

• Prepares and assembles medical record documentation/charts for physician
• Ensures medical record compliance by self-documentation attestation
• Updates patient history, physical exam, and other pertinent health information in the patient
• Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures
• Monitors the duration of basic lab results and screening procedures
• Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission
• Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned
• Demonstrate understanding necessary to assess, review and apply criteria

Requirements

• Previous experience in a customer service or healthcare-related role preferred
• Strong communication and interpersonal skills
• Excellent problem‑solving abilities and attention to detail
• Ability to multitask and prioritize tasks in a fast‑paced environment
• Proficiency in Microsoft Office and electronic medical records (EMR) systems
• Compassionate and empathetic demeanor
• Desktop/Laptop with at least i3/Ryzen3 processor and 8gb of RAM
• Webcam, Noise Cancelling headset, 30mbps internet speed or aboveDedicated place at home for work

Job Type

Full-time