Armed Security Trainer Manager (88281)

Inter-Con Security Systems, Inc.; Charlotte (NC); On-site; USD 80,000 - 90,000; Full time

Job summary

Inter-Con Security Systems, Inc. is seeking a Regional Training Manager in Charlotte, NC to lead development, delivery, and compliance of training programs across contracts.

This role partners with compliance, HR, legal, field operations, and account management to ensure training aligns with contractual obligations and performance standards. The ideal candidate will manage trainer recruitment, certification tracking, and ship training materials while ensuring state-specific regulations (Guard

Qualifications

• Must have experience with adult learning principles and curriculum development.
• Proven ability to evaluate training effectiveness and ensure compliance.
• Strong public speaking and presentation skills with diverse audiences.

Responsibilities

• Design and deliver training programs including classroom, practical, and online modules.
• Lead recruitment, onboarding, and certification tracking for trainers.
• Audit training records and ensure licensing compliance; drive corrective actions.

Skills

Adult learning principles

Curriculum development

Training evaluation

Public speaking

Microsoft Office

Salesforce

Training/audit tools

Firearms instruction

Education

Bachelor's Degree in Law Enforcement, Criminal Justice, Instructional Design, or related field

High School Diploma

Tools

Axis

KPA

Mineral

Job description

Armed Security Trainer Manager (88281)

Charlotte (18060) - Charlotte, NC 28202

Overview

Salary Range: $80,000.00 - $90,000.00 Salary/year

Category: Corporate

Description

Overview

Founded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra-high net worth individuals.

Inter-Con employs over 35,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con remains 100% family owned and managed and operates as the industry leader in the field of customized, high-requirement security solutions.

Inter-Con is Everywhere Security Matters

Position Summary

The Regional Training Manager is responsible for leading the development, coordination, delivery, and compliance tracking of training programs across Inter-Con's contracts. This role balances strategic execution with operational excellence, ensuring that training meets both regulatory obligations and internal performance standards. The Regional Training Manager works cross-functionally with compliance, legal, HR, field operations, and account management teams.

Core Responsibilities

Training Development & Execution

• Design and deliver training programs including classroom instruction, practical exercises, and online learning modules.
• Build and maintain curriculum, syllabi, presentations (PPT), and testing materials for all officer tiers and specializations.
• Develop New Hire Training (NHT) and On-the-Job Training (OJT) checklists and ensure deployment across contracts.
• Organize and facilitate training in OC spray, CPR/First Aid, Handcuffing, Range/Firearms qualifications, and other topics as needed based on contract requirements.
• Align training hours and content with contractual requirements; proactively adjust curriculum as needed.
• Ensure availability of all training materials, uniforms, and supplies ahead of training cycles.

Trainer Management

• Lead recruitment, vetting, onboarding, and certification tracking for new trainers.
• Deliver "train-the-trainer" sessions focused on curriculum delivery, learner engagement, and compliance standards.
• Ensure trainers are certified and compliant with state-specific training regulations (e.g., Guard Card, CPR, Firearms).

Compliance, Auditing & Quality Assurance

• Audit training records, materials, and delivery for contractual and licensing compliance.
• Conduct regular inspections and initiate targeted retraining for officers based on performance evaluations.
• Track certification and licensing expiration dates and proactively prevent compliance gaps.
• Monitor success rates of proficiency testing and training audits using performance dashboards.
• Recommend and oversee implementation of corrective actions in response to audit findings.

Cross-Departmental Collaboration

• Serve as liaison between Training, Compliance, HR, Legal, and Contracts teams.
• Support account managers by interpreting state and contract-specific training requirements.
• Assist in responding to training-related inquiries in contract bids and during officer infractions or investigations.

Platform & Data Management

• Oversee training platforms (e.g., Axis, KPA, Mineral):
• Create user profiles, upload content, issue assignments, and generate reports.
• Track OSHA, internal, and contractual training requirements.
• Manage dashboards reflecting training status, audit scores, and corrective actions.
• Brief portfolio leadership on performance metrics, trends, and risks.

Required Qualifications

• Minimum 5 years of experience in training, instruction, compliance, or security operations.
• Demonstrated experience with adult learning principles, curriculum development, and training evaluation.
• Strong working knowledge of auditing and compliance within a government contracting or regulated security environment.
• Certified Instructor in CPR, AED, Adult First Aid (Red Cross, ASHA, etc.).
• Excellent public speaking and presentation skills with the ability to communicate to diverse audiences.
• Proficient with Microsoft Office Suite, Salesforce, and training/audit tools.
• Physically fit; capable of lifting 35 lbs and conducting defensive tactics and firearms instruction.
• High School Diploma required; Bachelor's Degree in Law Enforcement, Criminal Justice, Instructional Design, or related field preferred.

Preferred Skills

• Familiarity with compliance standards such as ISO, SOC, or similar.
• Experience with Gantt charts, dashboard reporting, and performance management tools.
• Certifications in compliance, auditing, or training (e.g., CCEP, CQA, Learning & Development).
• Familiarity with government, law enforcement, or military training environments.

Veterans

Inter-Con is passionate about hiring veterans. In fact, we've hired thousands of veterans over the years and plan to keep hiring as many as we can. If you are veteran in search of a rewarding career among a team that holds an affinity for those who served as well as values your success and growth within our organization, please take a moment to review our website for all our extensive opportunities. Visit www.icsecurity.com/careers/for more information.

Inter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.