Shift Supervisor MD2 (74684)

Inter-Con Security; Baltimore (MD); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading security services provider is seeking a Training Coordinator to conduct comprehensive training for guarding personnel, assess training needs, and maintain accurate training records. The ideal candidate will have strong communication skills and the ability to handle high-stress situations effectively. This role requires an understanding of regulatory requirements and the ability to prepare detailed reports. The company values diversity and promotes hiring veterans.

Qualifications

• Ability to communicate effectively in English, both verbally and in writing.
• Good judgment and ability to handle stress during emergencies.
• Meeting all applicable licensing, registration and certification requirements.

Responsibilities

• Conduct thorough training sessions for guard force.
• Assess training effectiveness and maintain accurate records.
• Research and recommend new training methods as needed.
• Assess instructional effectiveness and impact on employee skills.
• Gather feedback from Training Manager and trainees after each session.
• Partner with Client and liaise with leaders to accomplish last minute requirements.
• Maintain updated curriculum database and training records.
• Manage and maintain local IC training office and equipment.
• Research and recommend new training methods when needed.
• Be prepared to help with post coverages when the need arises.
• Be available to work differing hours and shifts based on client/officer needs.

Skills

Effective communication in English

Tactful interaction

Good judgment

Stress management

Understanding of orders and regulations

Preparation of training reports

Education

State licensing requirements

Job description

Company Overview

Inter-Con is one of the largest privately held security companies in the world, employing tens of thousands of individuals not only throughout the United States, but also across 20 countries and four continents. We provide large-scale, comprehensive security solutions to businesses, governments and public utilities whose security needs exceed the capabilities of traditional “guard companies.” At Inter-Con, we commit to security excellence and are proud to be “Everywhere that Security Matters.” We maintain a distinguished client list which includes federal, state, and local governments, multinational corporations, public utilities, and high net worth individuals. Internationally, we have developed into the premier provider of diplomatic security services, safeguarding dozens of United States Embassies and other embassy locations around the world. Inter-Con Security Systems, Inc. is an affirmative action employer who provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups. We recognize that our employees are our greatest asset. All our employees are selectively recruited, rigorously screened, and professionally trained to perform above and beyond industry standards. We are committed to creating an environment in which our employees can thrive, succeed, and enhance their careers.

Job Description

• Conduct thorough and detailed training on a range of different topics with guard force
• Select and conduct appropriate training methods or activities (e.g. real life scenarios and simulations, mentoring, on-the-job training, orientation classes)
• Keep accurate records and logs of all training conducted
• Conduct organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressed
• Use experience and knowledge and stay up-to-date on new training methods and techniques
• Assess instructional effectiveness and determine the impact of training on employee skills
• Gather feedback from Training Manager and your trainees after each educational session
• Partner with Client and liaise with your leaders to accomplish any last minute requirements
• Maintain updated curriculum database and training records
• Manage and maintain local IC training office and equipment
• Research and recommend new training methods when needed
• Be prepared to help with post coverages when the need arises
• Be available to work differing hours and shifts based on client/officer needs

Qualifications

• Communicate effectively in the English language, both verbally, in writing, and over various communication systems
• Ability to greet and deal tactfully with everyone on site
• Exercise of good judgment, courage, alertness, an even temperament, and ability to render satisfactory performance through knowledge of his/her position responsibilities
• Ability to maintain poise and self-control during situations that involve mental stress; such as fire emergencies, explosions, civil disturbances, and building evacuations
• Capability of understanding and applying written and verbal orders, rules, and regulations
• Ability to interpret printed rules and regulations, detailed written orders, training instructions and materials from the Training Manager
• Be able to meet all applicable licensing, registration and certification requirements in the state in which the officer's assigned facility is located
• Prepare and submit training reports that are legible, accurate and complete

Veterans

Inter-Con is passionate about hiring veterans. In fact, we’ve hired thousands of veterans over the years and plan to keep hiring as many as we can. If you are veteran in search of a rewarding career among a team that holds an affinity for those who served as well as values your success and growth within our organization, please take a moment to review our website for all our extensive opportunities. Visit www.icsecurity.com/careers/.

Inter-Con Security Systems, Inc. is an affirmative action employer who provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups. License PPO# 6822

California Applicants: Pursuant to the California Consumer Privacy Act, please review the Privacy Notice for California Residents found in Section 10 of our Privacy Policy which explains the categories of personal information that we collect and the purposes for which we use such personal information.