Armed Security Trainer Manager (88281)

Inter-Con Security; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

Inter-Con Security Systems, Inc. is seeking a Regional Training Manager to lead the development, delivery, and compliance tracking of training across contracts.

This role balances strategic execution with operational excellence, collaborating with compliance, legal, HR, field operations, and account management teams. Qualified candidates will have 5+ years in training/compliance, instructor certifications, and strong platform management skills for dashboards and reporting.

Qualifications

• Minimum 5 years in training, instruction, compliance, or security operations.
• Strong knowledge of adult learning, curriculum development, and training evaluation.
• Experience with auditing and compliance in government contracting or regulated security.
• Certified Instructor in CPR, AED, and Adult First Aid.
• Excellent public speaking and presentation skills for diverse audiences.
• Proficiency with Microsoft Office, Salesforce, and training/audit tools.
• Physically able to lift 35 lbs and conduct defensive tactics and firearms instruction.
• Bachelor’s degree in related field; high school diploma is required.

Responsibilities

• Design and deliver training programs including classroom, practical, and online modules.
• Build curriculum, syllabi, presentations, and testing materials for officer tiers.
• Develop New Hire Training and On-the-Job Training checklists for contracts.
• Organize training in OC spray, CPR/First Aid, handcuffing, firearms as required.
• Align training hours with contractual requirements and update curriculum as needed.
• Ensure availability of training materials, uniforms, and supplies.
• Lead recruitment, onboarding, and certification tracking for trainers.
• Deliver train-the-trainer sessions on curriculum delivery and compliance standards.
• Ensure trainers meet state training regulations (Guard Card, CPR, Firearms).
• Audit training records and materials for compliance; initiate retraining when needed.
• Track certification/licensing expiry and prevent compliance gaps.
• Monitor training metrics via dashboards and implement corrective actions.
• Collaborate across Training, Compliance, HR, Legal, and Contracts teams.
• Support account managers with contract-specific training requirements.
• Oversee training platforms (Axis, KPA, Mineral) and generate reports.

Skills

Public speaking

Curriculum development

Adult learning principles

Compliance auditing

Training evaluation

Defensive tactics instruction

Firearms instruction

Leadership / trainer management

Education

Bachelor's degree in Law Enforcement / Criminal Justice / Instructional Design

High School Diploma

Tools

Microsoft Office Suite

Salesforce

Axis

KPA

Mineral

Job description

Overview

Founded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra-high net worth individuals.

Overview

Founded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra-high net worth individuals. Inter-Con employs over 35,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con remains 100% family owned and managed and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con is Everywhere Security Matters

Position Summary

The Regional Training Manager is responsible for leading the development, coordination, delivery, and compliance tracking of training programs across Inter-Con’s contracts. This role balances strategic execution with operational excellence, ensuring that training meets both regulatory obligations and internal performance standards. The Regional Training Manager works cross-functionally with compliance, legal, HR, field operations, and account management teams.

Core Responsibilities

Training Development & Execution

• Design and deliver training programs including classroom instruction, practical exercises, and online learning modules.
• Build and maintain curriculum, syllabi, presentations (PPT), and testing materials for all officer tiers and specializations.
• Develop New Hire Training (NHT) and On-the-Job Training (OJT) checklists and ensure deployment across contracts.
• Organize and facilitate training in OC spray, CPR/First Aid, Handcuffing, Range/Firearms qualifications, and other topics as needed based on contract requirements.
• Align training hours and content with contractual requirements; proactively adjust curriculum as needed.
• Ensure availability of all training materials, uniforms, and supplies ahead of training cycles.

Trainer Management

• Lead recruitment, vetting, onboarding, and certification tracking for new trainers.
• Deliver “train-the-trainer” sessions focused on curriculum delivery, learner engagement, and compliance standards.
• Ensure trainers are certified and compliant with state-specific training regulations (e.g., Guard Card, CPR, Firearms).

Compliance, Auditing & Quality Assurance

• Audit training records, materials, and delivery for contractual and licensing compliance.
• Conduct regular inspections and initiate targetted retraining for officers based on performance evaluations.
• Track certification and licensing expiration dates and proactively prevent compliance gaps.
• Monitor success rates of proficiency testing and training audits using performance dashboards.
• Recommend and oversee implementation of corrective actions in response to audit findings.

Cross-Departmental Collaboration

• Serve as liaison between Training, Compliance, HR, Legal, and Contracts teams.
• Support account managers by interpreting state and contract-specific training requirements.
• Assist in responding to training-related inquiries in contract bids and during officer infractions or investigations.

Platform & Data Management

• Oversee training platforms (e.g., Axis, KPA, Mineral):
• Create user profiles, upload content, issue assignments, and generate reports.
• Track OSHA, internal, and contractual training requirements.
• Manage dashboards reflecting training status, audit scores, and corrective actions.
• Brief portfolio leadership on performance metrics, trends, and risks.

Required Qualifications

• Minimum 5 years of experience in training, instruction, compliance, or security operations.
• Demonstrated experience with adult learning principles, curriculum development, and training evaluation.
• Strong working knowledge of auditing and compliance within a government contracting or regulated security environment.
• Certified Instructor in CPR, AED, Adult First Aid (Red Cross, ASHA, etc.).
• Excellent public speaking and presentation skills with the ability to communicate to diverse audiences.
• Proficient with Microsoft Office Suite, Salesforce, and training/audit tools.
• Physically fit; capable of lifting 35 lbs and conducting defensive tactics and firearms instruction.
• High School Diploma required; Bachelor’s Degree in Law Enforcement, Criminal Justice, Instructional Design, or related field preferred.

Preferred Skills

• Familiarity with compliance standards such as ISO, SOC, or similar.
• Experience with Gantt charts, dashboard reporting, and performance management tools.
• Certifications in compliance, auditing, or training (e.g., CCEP, CQA, Learning & Development).
• Familiarity with government, law enforcement, or military training environments.

Veterans

Inter-Con is passionate about hiring veterans. In fact, we’ve hired thousands of veterans over the years and plan to keep hiring as many as we can. If you are veteran in search of a rewarding career among a team that holds an affinity for those who served as well as values your success and growth within our organization, please take a moment to review our website for all our extensive opportunities. Visit www.icsecurity.com/careers/for more information.

Inter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.