Armed Security Site Supervisor - Lead & Protect

AUS; Charleston (SC); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid holidays

Vacation

Job summary

Allied Universal in Charleston, SC seeks an Armed Security Site Supervisor to oversee quality services at a key client site. The role acts as liaison among customers, operations managers, and security staff, providing coaching and performance feedback while ensuring security standards and client satisfaction.

The position is full-time, morning and afternoon shifts, with starting base pay of $33.20 per hour.

Qualifications

• 21+ years of age with high school diploma or equivalent
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
• Display exceptional customer service and communication skills
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites
• Ability to handle crisis situations at the client site, calmly and efficiently
• Capably utilize scheduling and billing software to produce reports that require interpretation and action for effective business management
• Communicates staffing needs to Operation Manager which may include using the Requisition process, assisting in identifying and interviewing quality candidates
• Assures that officers receive appropriate training, developing them in both technical and professional skills; also includes performance management
• Assures that employee grievances are heard with help from appropriate branch or region HR support employees

Responsibilities

• Supervise and coordinate the delivery of quality services to an assigned customer
• Act as liaison between customers, Operation Managers and security officers
• Supervise site staff and provide coaching, recognition and discipline within empowerment range
• Ensure security standards and client satisfaction across shifts
• Utilize scheduling and billing software to generate reports and manage staffing needs

Skills

Customer service

Communication skills

Crises management

Computer skills

Team leadership

Education

High school diploma or equivalent

Tools

Scheduling and billing software

Job description

Allied Universal in Charleston, SC seeks an Armed Security Site Supervisor to oversee quality services at a key client site. The role acts as liaison among customers, operations managers, and security staff, providing coaching and performance feedback while ensuring security standards and client satisfaction.

The position is full-time, morning and afternoon shifts, with starting base pay of $33.20 per hour.