Armed Security Officer | De-escalation & Customer Safety Pro

OPS Security Group; Philadelphia (Philadelphia County); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

OPS Security Group seeks professional Enhanced Security Officers for a high-interaction, people-facing security role in Philadelphia. You will monitor assigned property, report suspicious activity, and respond to emergencies while maintaining safety and professional standards.

Strong communication and de-escalation skills, plus reliable transportation, are essential for success. The role requires a High School Diploma or GED and a minimum of 3 years in customer service and 3 years in

Qualifications

• High school diploma or GED required.
• Minimum 3 years of customer service experience.
• 3 years of security, military or law enforcement experience required.
• Strong communication and de-escalation skills.
• Basic computer knowledge (email, reports, Microsoft Office, etc.).
• Reliable transportation.
• Ability to pass background check, drug screening, and OPS training requirements.

Responsibilities

• Monitor property and report suspicious activity.
• Respond to emergencies and incidents.
• Complete daily activity logs and incident reports.
• De-escalate conflicts and maintain a professional presence.
• Perform additional security duties as assigned.

Skills

Customer service

Communication

Basic computer skills

Professionalism/De-escalation

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

OPS Security Group seeks professional Enhanced Security Officers for a high-interaction, people-facing security role in Philadelphia. You will monitor assigned property, report suspicious activity, and respond to emergencies while maintaining safety and professional standards.

Strong communication and de-escalation skills, plus reliable transportation, are essential for success. The role requires a High School Diploma or GED and a minimum of 3 years in customer service and 3 years in