Armed Security Specialist - Calm, Client-Facing Protector

OPS Security Group LLC; Philadelphia (Philadelphia County); On-site; USD 19,000 - 30,000; Full time

Job summary

OPS Security Group is seeking professional Enhanced Security Officers for a people-facing security role. This position requires strong communication, professionalism, and the ability to handle high-interaction environments while maintaining safety and security standards and deescalation skills.

This role involves monitoring property, reporting suspicious activity, responding to emergencies, and completing logs and incident reports.

Qualifications

• High School Diploma or GED.
• Minimum 3 years of customer service experience.
• 3 years of security, military or law enforcement experience is required.
• Strong communication and de-escalation skills.
• Basic computer knowledge (email, reports, Microsoft Office, etc.)
• Reliable transportation
• Ability to pass background check, drug screening, and OPS training requirements

Responsibilities

• Monitor property and report suspicious activity
• Respond to emergencies and incidents
• Complete daily activity logs and incident reports
• De-escalate conflicts and maintain a professional presence
• Perform additional security duties as assigned

Skills

Customer service

Communication

De-escalation skills

Professional presence

Education

High School Diploma or GED

Tools

Microsoft Office

Email & reporting

Job description

OPS Security Group is seeking professional Enhanced Security Officers for a people-facing security role. This position requires strong communication, professionalism, and the ability to handle high-interaction environments while maintaining safety and security standards and deescalation skills.

This role involves monitoring property, reporting suspicious activity, responding to emergencies, and completing logs and incident reports.