Armed Retail Security Specialist — All Shifts

Pac-Tac Protective Solutions; Federal Way (WA); Vor Ort; USD 30.000 - 37.000; Vollzeit

Benefits dieser Stelle

Uniforms provided

Equipment provided

Zusammenfassung

Pac-Tac Protective Solutions seeks an Armed Guard for retail locations across Washington, with preference to candidates holding a current license. The role emphasizes customer service, situational awareness, and de-escalation, while ensuring asset protection and compliant firearm handling.

Shifts are 8–9 hours (day and swing, graveyard possible); pay ranges from $22.00 to $27.00 per hour depending on qualifications.

Qualifikationen

• Previous armed security, military, law enforcement, or retail loss prevention experience.
• Strong customer service and interpersonal communication skills.
• Ability to remain calm and professional in high-stress situations.
• Training in conflict resolution, crisis intervention, and de-escalation techniques.
• Strong observation and report-writing abilities.

Aufgaben

• Deliver exceptional customer service while maintaining a professional security appearance.
• Engage with customers and employees in a friendly, approachable manner.
• Utilize verbal de-escalation techniques to resolve conflicts and disruptive behavior.
• Assist customers with directions, store information, and general inquiries.
• Monitor store activity to identify and deter theft, fraud, safety hazards, and policy violations.
• Conduct interior and exterior patrols of the store and parking areas.
• Respond to emergencies, disturbances, and security incidents while prioritizing the safety of all parties.
• Prepare accurate incident, activity, and investigative reports.
• Coordinate with store management, law enforcement, and emergency responders when necessary.
• Enforce company policies and procedures with professionalism and respect.
• Maintain firearm proficiency, licensing, and training standards in compliance with state regulations.
• 8-9 Hour Shifts, standing/walking required

Kenntnisse

Customer service

Interpersonal communication

Conflict de-escalation

Observation & report-writing

Jobbeschreibung

Pac-Tac Protective Solutions seeks an Armed Guard for retail locations across Washington, with preference to candidates holding a current license. The role emphasizes customer service, situational awareness, and de-escalation, while ensuring asset protection and compliant firearm handling.

Shifts are 8–9 hours (day and swing, graveyard possible); pay ranges from $22.00 to $27.00 per hour depending on qualifications.