Armed Retail Security Officer (Flexible Shifts)

Pac-Tac Protective Solutions; Bellevue (WA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Uniforms provided

Firearm lease to company

Job summary

Pac-Tac Protective Solutions is seeking armed security personnel for retail locations in the Seattle area and surrounding Portland metro area. Roles involve providing a visible security presence, assisting customers, and safeguarding store assets.

Positions include day, swing, and graveyard shifts with preference for candidates willing to work any shift. Must maintain firearm proficiency and comply with state licensing requirements. Uniforms provided; firearm lease to company per approved list.

Qualifications

• Experience in armed security, military, law enforcement, or retail loss prevention preferred.
• Strong customer service and communication skills required.
• Ability to stay calm and professional in high-stress situations.

Responsibilities

• Deliver exceptional customer service while maintaining a professional security appearance.
• Engage with customers and employees in a friendly, approachable manner.
• Utilize verbal de-escalation techniques to resolve conflicts and disruptive behavior.
• Assist customers with directions, store information, and general inquiries.
• Monitor store activity to deter theft, fraud, safety hazards, and policy violations.
• Conduct interior and exterior patrols of the store and parking areas.
• Respond to emergencies and security incidents prioritizing safety.
• Prepare incident, activity, and investigative reports with accuracy.
• Coordinate with store management, law enforcement, and emergency responders when needed.
• Enforce company policies and procedures with professionalism and respect.
• Maintain firearm proficiency, licensing, and training per state regulations.
• 8-9 hour shifts; standing/walking required.

Skills

Customer service

Interpersonal communication

De-escalation

Conflict resolution

Situational awareness

Observation and reporting

Job description

Pac-Tac Protective Solutions is seeking armed security personnel for retail locations in the Seattle area and surrounding Portland metro area. Roles involve providing a visible security presence, assisting customers, and safeguarding store assets.

Positions include day, swing, and graveyard shifts with preference for candidates willing to work any shift. Must maintain firearm proficiency and comply with state licensing requirements. Uniforms provided; firearm lease to company per approved list.