Armed Public Safety Officer I — Healthcare Campus

Advocate Health; Chicago (IL); On-site; USD 32,000 - 47,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Retirement plans

Educational Assistance Program

Job summary

Advocate Health is seeking a Public Safety Officer I - Armed at AMG Imani Village in Chicago, IL. The role covers security operations on a 2nd shift schedule, with a strong emphasis on customer service and patient safety.

Responsibilities include patrols, incident response, de-escalation, and collaboration with law enforcement, while maintaining professionalism and a visible security presence across the site.

Qualifications

• Excellent customer service and communication skills.
• Ability to respond appropriately to security and safety incidents.
• Reliable attendance and professionalism.
• Flexible scheduling and willingness to relocate or adjust locations as needed.

Responsibilities

• Provide security services with a customer-service approach while following policies and training.
• Maintain a professional appearance and de-escalate situations as needed.
• Conduct interior and exterior patrols, identify hazards, and manage patient valuables and contraband.
• Respond to emergencies, fires, threats, or violence and coordinate with law enforcement when required.
• Assist with traffic control, crowd management, and parking support as needed.
• Prepare accurate incident reports and communicate with leaders for appropriate follow-up.

Skills

Customer service

Communication

Incident response

Attendance

Scheduling flexibility

Education

High school diploma or GED

Job description

Advocate Health is seeking a Public Safety Officer I - Armed at AMG Imani Village in Chicago, IL. The role covers security operations on a 2nd shift schedule, with a strong emphasis on customer service and patient safety.

Responsibilities include patrols, incident response, de-escalation, and collaboration with law enforcement, while maintaining professionalism and a visible security presence across the site.