Arlo Grey Server

LINE Austin; Newtown (CT); On-site; USD 2,066,000 - 2,480,000; Full time

Benefits offered by this job

Free food & snacks

Help or transport service

401(k)

Employee discounts

Job summary

LINE Austin is seeking a dynamic Restaurant Server to join our team. A genuine passion for hospitality and an entrepreneurial spirit are valued as you greet guests, take orders, and ensure an exceptional dining experience.

You will master the menu, operate the POS system, and collaborate with colleagues to uphold our standards of excellence in service. The role emphasizes guest satisfaction, teamwork, and accurate payments, with opportunities to participate in departmental meetings and

Qualifications

• High School diploma or GED required.
• 2 years related hospitality or service experience preferred.
• Strong communication and collaborative skills.
• Knowledge of menu items and service sequence.

Responsibilities

• Greet guests promptly with a smile and maintain eye contact.
• Be courteous, professional, and uphold company standards.
• Coordinate with team and other departments for a seamless guest experience.
• Know menu items, ingredients, and preparation basics to assist guests.
• Master the POS system to accurately process orders and payments.
• Manage table maintenance, bus/clear, and reset as needed.
• Anticipate guest needs and ensure overall satisfaction.
• Follow alcohol awareness procedures and policies.
• Handle payments and gratuities accurately and securely.
• Support coworkers to create a great environment for guests and staff.
• Participate in departmental and staff meetings as requested.

Skills

Guest service

Communication

POS systems

Cash handling

Education

High School Diploma or GED

Tools

POS system

Job description

Benefits:

• Free food & snacks
• Help or transport service
• 401(k)
• Employee discounts

About our Brand

More than a group of hotels, the LINE is a creative community built around a sense of discovery - an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. The LINE hotels are both reflective and responsive- shaped by the communities they are part of while also contributing something new to those places. The LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture.

We are seeking a dynamic Restaurant Server to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.

Responsibilities

• Greet every guest promptly with a smile and maintain eye contact
• Must be courteous and gracious, maintaining a professional demeanor at all times
• Establish and maintain good communications and team work with fellow colleagues and other departments within the hotel
• Offer guests an enjoyable experience that conforms to the company's standards of excellence, professionalism and friendliness
• Demonstrate expert understanding and knowledge of the sequence of service, following this sequence for every guest.
• Must possess a full knowledge of menu items, their ingredients and preparation techniques
• Possess expert knowledge of the POS system to correctly and strategically coordinate guest food and beverage orders
• Clear, mark and take ownership of table maintenance and resetting
• Anticipate guest needs, including pre-bussing, re-ordering, check delivery and payments and ensure overall guest satisfaction
• Follows alcohol awareness procedures and policies
• Responsible for receiving payment for all items ordered, receives and correctly handles cash, appropriate receipt and distribution of gratuity
• Assist coworkers in any task necessary to ensure a great environment for guests and coworkers
• Possess expert knowledge of all food and beverage aspects of the restaurant
• Participate in scheduled departmental and administrative meetings as requested

Core Competencies

• High School diploma or general education degree (GED)
• Two (2) years related experience in hospitality or service industry preferred
• Strong communication skills
• Collaborative spirit
• Ethical Conduct
• Computer Proficiency: POS
• Positive Attitude
• Eye for Detail
• Problem solving abilities

Compensation & Benefits

We offer competitive wages and benefits while fostering a diverse and inclusive work experience.

We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.