Arlo Grey Server

The LINE Hotels; Austin (TX); On-site; USD 17,000 - 34,000; Full time

Benefits offered by this job

Free food & snacks

Help or transport service

401(k)

Employee discounts

Job summary

The LINE Hotels in Austin seeks a dynamic Restaurant Server with a passion for hospitality and an entrepreneurial spirit. You will greet guests, explain menus, and deliver a seamless dining experience that aligns with our standards of excellence.

We value teamwork, professionalism, and a proactive approach to guest satisfaction, including mastery of our POS system and proper cash handling. Join a diverse, innovative brand with a strong culture of guest care.

Qualifications

• Minimum high school diploma or GED.
• 2 years related hospitality/service experience preferred.
• Excellent communication and teamwork.
• Collaborative and ethical work conduct.
• Strong attention to detail.
• Proficient with POS systems.

Responsibilities

• Greet guests promptly with a smile and maintain eye contact.
• Must be courteous and gracious, maintaining a professional demeanor at all times.
• Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel.
• Offer guests an enjoyable experience that conforms to the company’s standards of excellence, professionalism and friendliness.
• Demonstrate expert understanding of the sequence of service and follow it for every guest.
• Must possess full knowledge of menu items, ingredients and preparation techniques.
• Possess expert knowledge of the POS system to correctly coordinate guest orders.
• Clear, mark and take ownership of table maintenance and resetting.
• Anticipate guest needs, including pre-bussing, re-orders, checks and payments, ensuring guest satisfaction.
• Follows alcohol awareness procedures and policies.
• Receive payment for all items, handle cash, distribute gratuity appropriately.
• Assist coworkers in any task to ensure a great environment for guests and coworkers.
• Possess expert knowledge of all food and beverage aspects of the restaurant.
• Participate in scheduled departmental and administrative meetings.

Skills

Strong communication

Collaborative spirit

Ethical Conduct

Positive Attitude

Eye for Detail

Problem solving abilities

Education

High School diploma or GED

Tools

POS

Job description

Benefits:

• Free food & snacks
• Help or transport service
• 401(k)
• Employee discounts

About our Brand

More than a group of hotels, the LINE is a creative community built around a sense of discovery — an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. The LINE hotels are both reflective and responsive— shaped by the communities they are part of while also contributing something new to those places. The LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture.

We are seeking a dynamic Restaurant Server to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.

Responsibilities

1. Greet every guest promptly with a smile and maintain eye contact
2. Must be courteous and gracious, maintaining a professional demeanor at all times
3. Establish and maintain good communications and team work with fellow colleagues and other departments within the hotel
4. Offer guests an enjoyable experience that conforms to the company’s standards of excellence, professionalism and friendliness
5. Demonstrate expert understanding and knowledge of the sequence of service, following this sequence for every guest.
6. Must possess a full knowledge of menu items, their ingredients and preparation techniques
7. Possess expert knowledge of the POS system to correctly and strategically coordinate guest food and beverage orders
8. Clear, mark and take ownership of table maintenance and resetting
9. Anticipate guest needs, including pre-bussing, re-ordering, check delivery and payments and ensure overall guest satisfaction
10. Follows alcohol awareness procedures and policies
11. Responsible for receiving payment for all items ordered, receives and correctly handles cash, appropriate receipt and distribution of gratuity
12. Assist coworkers in any task necessary to ensure a great environment for guests and coworkers
13. Possess expert knowledge of all food and beverage aspects of the restaurant
14. Participate in scheduled departmental and administrative meetings as requested

Core Competencies

1. High School diploma or general education degree (GED)
2. Two (2) years related experience in hospitality or service industry preferred
3. Strong communication skills
4. Collaborative spirit
5. Ethical Conduct
6. Computer Proficiency: POS
7. Positive Attitude
8. Eye for Detail
9. Problem solving abilities

Compensation & Benefits

We offer competitive wages and benefits while fostering a diverse and inclusive work experience.

We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.