ARF Senior Administrator

California Enhanced Behavioral Support Services Llc; Anaheim (CA); On-site; USD 110,000 - 160,000; Full time

Job summary

California Enhanced Behavioral Support Services Llc is seeking an ARF Senior Administrator to provide comprehensive operational leadership across residential programs in California. The role ensures regulatory compliance, financial accountability, quality assurance, and consumer care while partnering with Executive Leadership.

Responsibilities include coordinating admissions, overseeing staffing, and maintaining audit-ready documentation.

Qualifications

• Bachelor’s degree in Human Services, Social Work, Healthcare Administration, Business Administration, or related field preferred.
• Active ARF certificate and Active RBT certificate are required or preferred as noted in responsibilities.

Responsibilities

• Provide day-to-day operational oversight of multiple residential homes.
• Lead quality assurance initiatives and regulatory compliance efforts.
• Coordinate admissions, discharges, and transitions with partners.
• Oversee staffing, scheduling, and budgetary controls.
• Prepare homes for licensing visits and audits.
• Report weekly to executive leadership on operations and staffing metrics.

Skills

Organizational skills

Leadership

Communication

Problem-solving

Education

Bachelor's degree in Human Services/related field

Active ARF certificate

Active RBT certificate

Tools

Microsoft Office

Electronic health records (EHR) systems

Job description

Position SummaryThe ARF Senior Administrator is responsible for providing comprehensive operational leadership and oversight for multiple residential programs. This role ensures regulatory compliance, staffing stability, financial accountability, quality assurance, employee engagement, and exceptional consumer care while serving as a strategic partner to Executive Leadership.The Senior Administrator is expected to lead by example, maintain a visible presence within assigned homes, foster accountability, and drive operational excellence across all assigned programs.Essential Duties & ResponsibilitiesOperational LeadershipProvide day-to-day operational oversight of assigned residential homes.Maintain consistent leadership visibility within assigned programs.Coach, mentor, and develop leadership teams.Support employee performance management, corrective action, and accountability.Oversee crisis management and emergency response activities.Coordinate client admissions, discharges, and transitions.Collaborate with Regional Centers, interdisciplinary teams, vendors, and community partners.Ensure effective communication between operations and executive leadership.Scheduling & Staffing OversightMaintain oversight of staffing schedules and staffing efficiency.Monitor staffing ratios to ensure regulatory compliance.Review overtime and double-time utilization and implement reduction strategies.Develop staffing stabilization plans.Partner with Human Resources and Talent Acquisition to fill vacancies.Monitor attendance trends, call-offs, and staffing gaps.Maintain accountability for staffing outcomes within assigned homes.Quality Assurance & Regulatory ComplianceOversee Quality Assurance initiatives and corrective action plans.Review incident reports and identify operational trends.Ensure consumer binders and documentation remain audit-ready.Monitor medication documentation compliance.Prepare homes for licensing visits and internal audits.Ensure compliance with all applicable federal, state, licensing, Regional Center, Title 17, Title 22, and company requirements.Monitor employee training compliance.Follow up on identified deficiencies until resolution.Financial & Operational ManagementMonitor labor expenses and staffing utilization.Analyze overtime, productivity, and scheduling efficiency.Review operational spending and supply utilization.Identify opportunities to improve operational efficiency while maintaining quality services.Participate in financial planning discussions with Executive Leadership.Executive ReportingConduct weekly operational review meetings with Executive Leadership covering:Quality Assurance updatesStaffing and scheduling reviewOvertime and labor analysisRecruitment and vacancy updatesFinancial concernsConsumer movement updatesEmployee engagement initiativesStaff performance trendsRetention and turnover metricsRegional Center updatesOperational barriers and action plansMinimum QualificationsBachelor's degree in Human Services, Social Work, Healthcare Administration, Business Administration, or related field preferred.Minimum three (3) years of management experience in residential services, behavioral health, developmental disabilities, or related human services.Minimum two (2) years supervising multiple programs or residential homes preferred.Knowledge of California Title 17, Title 22, DDS, Regional Center, and licensing regulations.Active ARF certificateActive RBT certificateStrong knowledge of staffing management, scheduling, compliance, and quality assurance.Experience leading multidisciplinary teams.Excellent organizational, leadership, communication, and problem-solving skills.Proficient in Microsoft Office and electronic health record/documentation systems.Valid California Driver's License with acceptable driving record.Ability to pass DOJ/FBI background clearance, health screening, and all required employment clearances.Physical RequirementsAbility to travel regularly between assigned residential locations.Ability to respond to emergencies outside of normal business hours when required.Ability to sit, stand, walk, bend, lift up to 25 pounds, and perform routine office and residential program duties.Work EnvironmentThis position operates in residential care settings and office environments. Evening, weekend, holiday, and on-call responsibilities may be required to meet operational needs.