Arena - Ticket Service Representative (FWS/NFWS)

Grand Canyon University Inc.; Phoenix (AZ); On-site; USD 17,000 - 22,000; Part time

Job summary

Grand Canyon University Arena is seeking a part-time Ticket Service Representative to handle ticket sales and provide friendly customer service at the Box Office window in Phoenix. You will sell tickets, answer questions, and assist with data entry and mailings as part of general office tasks.

The role trains on the Box Office Ticketing System; evenings, weekends, and holidays are required. Enrolled GCU students with a solid GPA are encouraged to apply; prior cashier experience is a plus but not

Qualifications

• Positive, friendly, and outgoing personality.
• Punctual and customer service oriented.
• Box Office and cashier experience a plus but not necessary; will train.
• Microsoft Office experience.
• Have a passion for helping others, and able to keep a positive attitude through adversity.

Responsibilities

• Sell tickets through the Box Office Ticketing System.
• Provide strong customer support at in-person window for general information and ticket sales.
• Mailing materials, stocking supplies, photocopying and data entry.
• General office work.
• Other duties as assigned.

Skills

Customer service

Box Office experience

Cashier experience

Microsoft Office

Education

Enrollment as GCU student

Tools

Box Office Ticketing System

Job description

## Arena - Ticket Service Representative (FWS/NFWS)Apply: AZ Phoenix: Part time: Posted Yesterday: R000068599**Purpose within the Organization:**The purpose of this position is to provide customer service for the Arena regarding ticket sales and Box Office concerns.**Responsibilities Related to Purpose:*** Sell tickets through the Box Office Ticketing System.* Provide strong customer support at in-person window for general information and ticket sales.* Mailing materials, stocking supplies, photocopying and data entry.* General office work.* Other duties as assigned.**Qualifications:*** Positive, friendly, and outgoing personality.* Punctual and customer service oriented.* Box Office and cashier experience a plus but not necessary; will train.* Microsoft Office experience.* Have a passion for helping others, and able to keep a positive attitude through adversity.* Work flexible hours including evenings, weekends, and holidays. Grand Canyon University is committed to a student first policy.Therefore, all applicants must meet the following eligibility requirements to be considered for student employment:* Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program.* Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.* Maintain good financial and academic (SAP) standing with the University.**You may be subject to termination if you fall below the minimum requirements.**Pay Rate: Minimum WageNumber of Openings: 3Anticipated End Date: June 30, 2027Manager: GCU Arena – Box Office Manager