Arena Guest Experience Host – Part-Time

ASM Global Group; Oklahoma City (OK); On-site; USD 17,000 - 25,000; Part time

Job summary

Legends Global is seeking a part-time Guest Relations Representative at Paycom Center in Oklahoma City. The role focuses on delivering World-Class customer service to guests during events, with after-hours shifts common.

You will greet, assist, and seat guests, handle accessibility needs, and address questions with professionalism. Ideal candidates have prior customer service experience, strong communication skills, and the ability to work independently or in a team.

Qualifications

• Experience in delivering excellent customer service in a fast-paced environment.
• Ability to communicate clearly and professionally with guests and staff.
• Strong problem-solving and conflict-resolution abilities.

Responsibilities

• Greet and seat guests in a friendly, professional manner.
• Serve as a resource and host for guests visiting the arena and convention center.
• Assist guests with elevator/escalator services, including ADA accommodations.
• Respond to guest concerns promptly and courteously, pursuing resolution.
• Be the main point of contact for guest requests and needs; communicate outcomes to guests.

Skills

Customer relations

Problem solving

Communication

Education

High school diploma or equivalent

Tools

Scheduling system

Computer skills

Job description

Legends Global is seeking a part-time Guest Relations Representative at Paycom Center in Oklahoma City. The role focuses on delivering World-Class customer service to guests during events, with after-hours shifts common.

You will greet, assist, and seat guests, handle accessibility needs, and address questions with professionalism. Ideal candidates have prior customer service experience, strong communication skills, and the ability to work independently or in a team.