Arena Guest Experience Ambassador (Part-Time)

ASM Global; Oklahoma City (OK); On-site; USD 21,000 - 28,000; Part time

Job summary

LEGENDS GLOBAL in Oklahoma City is seeking a part-time Guest Relations Representative to deliver World-Class customer service to all guests at Paycom Center. Under supervision of the Guest Relations and Event Security Managers, you will greet guests, assist with directions, and help ensure a welcoming atmosphere during events.

The role requires flexible availability after normal business hours, ability to respond to guest issues, manage ADA needs, and act as a resource for information about

Qualifications

• Prior customer service experience is required.
• High school diploma or equivalent is required.
• Strong customer relations, communication, and problem-solving skills.
• Ability to work independently and as part of a team.

Responsibilities

• Greet and seat guests professionally and warmly.
• Assist guests with arena services and ADA needs.
• Respond to concerns, complaints, and inquiries.
• Monitor crowd safety and enforce building policies.
• Assist in emergencies and lost and found.
• Provide accessibility support and escort for guests.

Skills

Customer service

Communication

Problem solving

Teamwork

Flexibility

Education

High school diploma or equivalent

Tools

Scheduling system

Job description

LEGENDS GLOBAL in Oklahoma City is seeking a part-time Guest Relations Representative to deliver World-Class customer service to all guests at Paycom Center. Under supervision of the Guest Relations and Event Security Managers, you will greet guests, assist with directions, and help ensure a welcoming atmosphere during events.

The role requires flexible availability after normal business hours, ability to respond to guest issues, manage ADA needs, and act as a resource for information about