Arena Events Scheduling Coordinator

The Orleans Hotel & Casino; Las Vegas (NV); On-site; USD 21,000 - 30,000; Full time

Job summary

Boyd Gaming Corporation seeks an Arena Events Office Administrator to oversee overall administrative operations for the Arena Events office. Responsibilities include staff scheduling, training, handling general correspondence, filing and phones.

You will schedule Orleans Arena staff such as Ushers and F&B, document call-ins and shortages, and manage day-to-day communications for departmental leads. Strong typing, grammar and customer service are essential.

Qualifications

• Must be at least 21 years of age.
• Spell accurately; utilize proper grammar and punctuation.
• Must have strong computer skills and able to type accurately.
• Must be detail-oriented and able to multi-task in a fast-paced environment.
• Excellent customer service and communication skills.
• Must be able to obtain/maintain necessary licenses and certifications.

Responsibilities

• Schedule Orleans Arena staff including Ushers and Food & Beverage staff based on departmental requirements.
• Communicate and document call-ins, drop shifts and staffing shortages to the Events Services Supervisor and Manager.
• Schedule EMT and Laundry Service for the Arena.
• Maintain the WhenIWork scheduling system and train employees on it.
• Create day sheets, food coupons and other event communications for leads.
• Answer, screen and route phone calls; greet and direct visitors and employees.
• Prepare personnel-related forms and documents and inform managers of staff matters.

Skills

Customer service

Communication skills

Typing

Computer skills

Detail-oriented

Multi-tasking

Education

High school diploma or equivalent

Tools

WhenIWork scheduling system

Job description

Boyd Gaming Corporation seeks an Arena Events Office Administrator to oversee overall administrative operations for the Arena Events office. Responsibilities include staff scheduling, training, handling general correspondence, filing and phones.

You will schedule Orleans Arena staff such as Ushers and F&B, document call-ins and shortages, and manage day-to-day communications for departmental leads. Strong typing, grammar and customer service are essential.