Scheduling Administrator - Arena (PT)

The Orleans Hotel & Casino; Las Vegas (NV); On-site; USD 21,000 - 30,000; Full time

Job summary

Boyd Gaming Corporation seeks an Arena Events Office Administrator to oversee overall administrative operations for the Arena Events office. Responsibilities include staff scheduling, training, handling general correspondence, filing and phones.

You will schedule Orleans Arena staff such as Ushers and F&B, document call-ins and shortages, and manage day-to-day communications for departmental leads. Strong typing, grammar and customer service are essential.

Qualifications

• Must be at least 21 years of age.
• Spell accurately; utilize proper grammar and punctuation.
• Must have strong computer skills and able to type accurately.
• Must be detail-oriented and able to multi-task in a fast-paced environment.
• Excellent customer service and communication skills.
• Must be able to obtain/maintain necessary licenses and certifications.

Responsibilities

• Schedule Orleans Arena staff including Ushers and Food & Beverage staff based on departmental requirements.
• Communicate and document call-ins, drop shifts and staffing shortages to the Events Services Supervisor and Manager.
• Schedule EMT and Laundry Service for the Arena.
• Maintain the WhenIWork scheduling system and train employees on it.
• Create day sheets, food coupons and other event communications for leads.
• Answer, screen and route phone calls; greet and direct visitors and employees.
• Prepare personnel-related forms and documents and inform managers of staff matters.

Skills

Customer service

Communication skills

Typing

Computer skills

Detail-oriented

Multi-tasking

Education

High school diploma or equivalent

Tools

WhenIWork scheduling system

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Responsible for overall administrative operations of the Arena Events office including but not limited to: scheduling of staff and training, general correspondence, filing, and phones.

Job Functions

• Schedule Orleans Arena Staff including Ushers and Food & Beverage Staff based upon departmental requirements.
• Communicate and document call-ins, drop shifts and staffing shortages to the Events Services Supervisor and Manager.
• Schedule EMT and Laundry Service for the Arena.
• File and organize exception sheets and staff placement documentation upon completion of manager/supervisors review and entry.
• Maintain the WhenIWork scheduling system as well as train and guide employees on the scheduling system
• Create day sheets, food coupons and any other event communication required for the departmental leads.
• Answer, screen phone calls and route to the appropriate person, record phone messages accurately and deliver to the appropriate person in a timely manner, by following standard business phone etiquette practices.
• Greet and direct visitors and employees.
• Prepare personnel related forms and documents.
• Inform appropriate manager of any personnel-related matters.

Qualifications

• Must be at least 21 years of age.
• Spell accurately; utilize proper grammar and punctuation skills at a level generally attained through completion of high school education.
• Must have strong computer skills and able to type accurately.
• Must be detail-oriented and able to effectively multi-task in a fast-paced environment.
• Must have excellent customer service and communication skills.
• Must be able to obtain/maintain any necessary licenses and/or certifications.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.