Arena Concessions Bartender – Upsell & Service

Oak View Group; Tulsa (OK); On-site; USD 11,000 - 16,000; Part time

Benefits offered by this job

401(k) savings plan

Job summary

Oak View Group is seeking a Concessions Bartender for the Bank of Oklahoma Center in Tulsa. The role requires friendly, professional service in a fast-paced environment and pays $10.00–$10.50 per hour with tips and part-time benefits.

Responsibilities include serving beverages, following regulations, maintaining a clean workstation, cash handling, upselling, and assisting with bar setup/breakdown. Availability for events is required.

Qualifications

• Six months or more experience bartending.
• Accurate cash handling skills.
• Ability to prioritize tasks in a fast-paced environment.
• Excellent interpersonal and communication skills.
• Ability to work a flexible schedule, including nights, weekends, and long hours.
• Bartending school preferred.

Responsibilities

• Demonstrate the ability to meet the company standard for excellence in the areas of guest service, interaction with co-workers, and uniform standards.
• Follow the bar pre-shift notes and bar menus and provide service as described.
• Serve alcoholic beverages following all proper procedures for serving alcoholic drinks, including state/federal regulations pertaining to the distribution of alcohol.
• Responsible to learn or have knowledge of various beer, wine varieties & spirits available and be able to learn to suggestively upsell products to guests.
• Pour drinks responsibly in accordance with company standards for serving size.
• Check the guest's ID in accordance with state/federal regulations to verify the minimum age requirement for the purchase of alcoholic beverages.
• Communicate a cut-off to a guest as required.
• Listening and responding to any customer requests or concerns.
• Bartenders are expected to de-escalate intoxicated guest situations. If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.
• Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making.
• Request additional product or restock product as required
• Handle cash accurately. Responsible for issuing a bank at the bar.
• Maintains a clean and sanitary workstation at all times. Ensures bar equipment is clean & well maintained.
• Other duties as assigned, such as setup and breakdown of bar equipment as required and assisting with organization of the cooler.

Skills

Bartending

Cash handling

Multitasking

Interpersonal skills

Flexible schedule

Education

Bartending school

Job description

Oak View Group is seeking a Concessions Bartender for the Bank of Oklahoma Center in Tulsa. The role requires friendly, professional service in a fast-paced environment and pays $10.00–$10.50 per hour with tips and part-time benefits.

Responsibilities include serving beverages, following regulations, maintaining a clean workstation, cash handling, upselling, and assisting with bar setup/breakdown. Availability for events is required.