Arena and Aquatic Operations Supervisor

City of Eagan; Eagan (MN); Vor Ort; USD 63.000 - 82.000; Vollzeit

Benefits dieser Stelle

Benefits eligible

Zusammenfassung

City of Eagan seeks an Arena & Aquatic Operations Supervisor responsible for the day-to-day operations of the Eagan Civic Arena and Cascade Bay Waterpark. Lead staff, manage budgets, and ensure safe, quality experiences for residents and visitors.

The role emphasizes program development, revenue management, and collaborative operations with a broader facilities team. Applicants must meet minimum qualifications and may be invited to a pre-recorded video interview.

Qualifikationen

• Bachelor’s degree in Recreation/Leisure Services or related field or eight years of equivalent experience.
• Two years of supervisory and two years of progressive facility operations experience.
• Demonstrated budget and cash management responsibilities.

Aufgaben

• Recruit, train, supervise, and schedule staff for arena and waterpark operations.
• Oversee daily operations, cash handling, and financial reporting.
• Ensure safety protocols and emergency procedures are followed.
• Develop marketing for rentals, programs and events; manage inventory and supplies.

Kenntnisse

Leadership

Cash handling

Budget management

Customer service

Communication

Ausbildung

Bachelor’s degree in Recreation/Leisure Services or related field

Eight years of equivalent experience

Tools

POS systems

Scheduling software

Jobbeschreibung

Arena & Aquatic Operations Supervisor

Pay:$45.686 - $59.235/hour DOQ
Full-Time, Exempt, Benefit Eligible

The City of Eagan is seeking an Arena and Aquatic Operations Supervisor to oversee the exciting Eagan Civic Arena and Cascade Bay Waterpark!

This is a great opportunity for an experienced facility management professional looking to expand their career into the Parks and Recreation field. Collaborate with a dedicated team to deliver outstanding recreational programs, oversee facility operations, and create welcoming, memorable experiences for residents and visitors alike. If you have a passion for facility operations, enjoy leading teams, and are interested in making a positive impact through community recreation, we’d love to hear from you!

Position summary

The Arena and Aquatic operations supervisor objective are to manage the day-to-day administrative and operations functions of the Eagan Civic Arena and Cascade Bay Waterpark. To assist in the development and implementation of programs and activities to sustain the financial viability of the Arena and pool.

All candidates meeting the minimum qualifications for the position will be invited to complete a pre-recorded video interview.

Invitations will be sent to candidates as applications are received and reviewed.

Application Deadline

Sunday, November 15 @ 11:59pm (CST)

• Recruits, trains, supervises delegates, disciplines, assesses employee performance, and schedules staff assigned to include but are not limited to: Building/facility attendants, Coordinators and referees for the Eagan Civic Arena and Cascade Bay waterpark.
• Oversee operation and maintenance of recreation operations system which includes, price changes, reports, chart of accounts, daily revenue program, and ensures system is operating properly.
• Monitors daily cash receipts and deposits and ensures that established cash handling procedures are followed. Prepare daily, weekly, monthly financial reports as needed.
• Writes routine correspondence/reports and maintains work records.
• Assists with developing and implementing safety protocol to ensure mandates are following Federal and State law.
• Sales and coordination for groups, private rentals, season pass holders, memberships, advertisement, events and teams. Secure supplies associated with rentals, programs and special events.
• Provides back-up to other supervisory staff as needed or directed.
• Works as a team with Superintendent of Facilities, Maintenance technician, operations technician, programmers, and all other supervisory staff to ensure coordination of facility and to ensure programs and rentals are operating to their highest potential.
• Monitors expenses and revenues, assists with budget preparation, tracks equipment and supplies; performs inventory control and purchasing duties with vendors as directed.
• Responsible for security and emergency procedures implementation.
• Provides information and assistance to guests and staff, including resolving problems and complaints. Responds to emergencies and patron/staff problems throughout the facilities.
• Ensures policies and procedures are followed; recommends revisions or new policies as needed.
• Developing and implementing marketing activities for all rental and sales.
• Creates an effective climate for employee motivation and productivity through positive reinforcement, recognition, team building and job enrichment.
• Keeps Superintendent of Facilities informed of daily problems, new developments, workaccomplishments and status of operation.
• Requisitions supplies, material, and services for the operation of the facility as directed.
• Performs other related duties as apparent or assigned.

• Bachelor’s degree in Recreation/Leisure Services, Exercise Physiology/Health Sciences or closely related field or eight years of equivalent experience.
• Two years of progressive experience in facility operations.
• Two years of supervisory experience.
• Demonstrated management experience including budget and financial management, including cash management.
• Valid driver’s license.
• CPR, AED, First Aid within 90 days of hire.
• AFO licenses within 60 days.
• Food License within 60 days.

• Four-year degree in recreation, management or related field.
• Experience with point-of-sale computer systems.
• Two years of experience of supervising in the recreation industry.
• Two years of experience in Arenas and waterparks.

Other Knowledge, Skills, and Abilities

Knowledge of:

• League management
• Skating programs
• Building mechanical
• Water chemistry and equipment
• Ice skating surface and equipment

Skills in:

• Revenue facility or business enterprises
• Point of sale systems and scheduling software
• Concession operations
• Managing large seasonal staff - Part-time employees.

Ability to:

• Lead, motivate and train seasonal or part-time staff
• Find energy and staffing efficiency.
• Understand and operate Revenue facilities or budgets
• Assist with maintenance and custodial duties.

Supervision

Direct supervision of Full time and seasonal staff.

Physical Requirements

• While performing the duties of the job, the employee is regularly required to stand, talk, hear and write.
• Lift and/or move 50 pounds.
• The employee is occasionally required to climb, balance, run, walk, sit, stoop, kneel, or crouch.
• Specific vision abilities required include close vision, distant vision and peripheral vision.
• Outdoor weather conditions, snow, ice, rain, heat and cold may affect program and operations plans.
• The employee will be required to work in all weather conditions experienced in Eagan, Minnesota. Weather conditions may include air temperatures from -30 degrees, and heat indexes to 110 degrees.

Working Conditions

• Hours of work will encompass the times necessary to provide service for facilities that are open seven days a week from early morning through late evening. The position will require working nights and weekends.
• FLSA exempt position. The Arena and Aquatic Operations Supervisor receives the same amount of compensation every two weeks. The position also is required to be on call 24/7 and respond within reasonable response time.