Area VP, Field Operations — Scale & Leadership

Charter Communications; Baton Rouge (LA); On-site; USD 120,000 - 180,000; Full time

Job summary

Charter Communications, Inc. (Spectrum) seeks an AVP Field Operations based in Baton Rouge, LA, with travel statewide. Lead a 500+ employee Field Operations team to train, motivate, and deliver exceptional service across field service, maintenance, and construction.

The role demands extensive cable/telecom leadership experience, proven budget management, and senior-level oversight to align operations with corporate goals while maintaining safety, compliance, and high reliability.

Qualifications

• 10+ years in cable/communication leadership.
• 8+ years of managing budgets.
• 10+ years of senior management experience.

Responsibilities

• Oversees all field service, plant maintenance and construction activities for the NYC Area.
• Develop and execute plans to achieve operational and financial goals and standards set by regional and corporate leadership.
• Develop appropriate staffing, work productivity, and quality standards to ensure high level of network reliability and customer service.
• Ensure engaged workforce by maintaining morale
• Ensure compliance with company and legal requirements.
• Coordinate with regional, corporate and cross-business unit partners to ensure company-wide goals are met
• Manage complex projects to ensure timelines and flawless execution.
• Manage disaster recovery to ensure prompt service restoration.
• Review and analyze Field Ops metrics, evaluate variances and establish appropriate action plans for improvement.
• Select, develop and maintain excellent talent at all levels in the organization.

Skills

Cable industry experience

Budget management

Senior management

Education

Bachelor's degree

Job description

Charter Communications, Inc. (Spectrum) seeks an AVP Field Operations based in Baton Rouge, LA, with travel statewide. Lead a 500+ employee Field Operations team to train, motivate, and deliver exceptional service across field service, maintenance, and construction.

The role demands extensive cable/telecom leadership experience, proven budget management, and senior-level oversight to align operations with corporate goals while maintaining safety, compliance, and high reliability.