Area Table Games Instructor

Bally's Corporation; Baton Rouge (LA); On-site; USD 41,328 - 44,083; Full time

Job summary

Bally's Corporation in Baton Rouge, LA is seeking an experienced trainer to develop and deliver comprehensive table game training for dealers. The role includes supervising trainees, evaluating dealing skills, and ensuring adherence to casino policies and internal controls.

The candidate will create thorough training materials, coordinate with casino leadership, and participate in recruitment and orientation activities. 3–5 years dealer experience and 1–2 years supervisory exposure are preferred.

Qualifications

• Must present a professional demeanor and interact effectively with guests, vendors, and team members.
• Able to communicate in English clearly, both verbally and in writing.
• Strong teamwork, interpersonal, and guest service skills are required.
• Maintain safe gaming environment with attention to detail.
• Ability to teach and train all casino games.

Responsibilities

• Build positive team member relations and conduct departmental meetings as needed.
• Create and deliver comprehensive training programs covering all table games.
• Supervise trainees at practice tables and provide feedback on dealing and game management.
• Educate trainees on gaming regulations, responsible gaming, AML procedures, and player protection.
• Develop syllabus and training manual with sequential lessons for each table game.
• Coordinate with Director of Casino Operations and shift managers to review Internal Controls.
• Monitor dealers, retrain as necessary, and support attendance and performance tracking.
• Assist with job fairs, recruiting, interviewing, and new hire orientation.
• Provide administrative support to Casino Operations and report safety concerns to leadership.

Skills

Teaching and training

Team leadership

English communication

Guest service

Attention to detail

Game knowledge

Safety and compliance

Education

High School or GED

Job description

Essential Job Functions

• Build positive team member relations.
• Participates and conducts departmental meetings as necessary.
• Ensure consistent high-quality service to all our team members and guests.
• Create and deliver comprehensive training programs covering all aspects of table games.
• Supervise trainees at practice tables, providing feedback on their dealing skills, game management, and adherence to casino policies.
• Educate trainees on all applicable gaming regulations, including responsible gaming practices, anti-money laundering procedures, and player protection protocol.
• Ensure training programs are in accordance with the Internal Controls.
• Works in coordination with the Director of Casino Operations and Casino Shift managers at both properties to evaluate, and when necessary, revise current Internal Controls.
• Responsible for all attendance and performance tracking for Dealer Trainees.
• Assist and participate in Job Fairs, recruiting, the interview process and new hire orientation.
• Monitors new and existing dealers in the pit to ensure proper dealing procedures are being followed. Provides retraining as necessary and needed.
• Provides administrative support to Casino Operations.
• Reports to director of Casino Operations and/or Table Games Manager.
• Creates a thorough, comprehensive syllabus for each table game.
• Creates a thorough, comprehensive training manual that includes sequential training lessons to be taught.
• Communicates and reports pertinent information and safety concerns in a timely manner to senior leadership.

Perform other duties as assigned.

Working Environment & Physical Efforts

• The hospitality industry is a 24 Hour 365-day operation.
• This position will primarily be indoors under controlled temperatures. Occasional exposure to outdoor climates.
• Frequent: standing, walking, reaching, and with repetitive movement of fingers, legs, arms, and hands.
• Occasional: sitting, kneeling, pulling, pushing, and lifting up to 15 pounds.
• Speech and Vision abilities are required.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Target Compensation Range

$29.91 - $31.25 per hour

Qualifications

Must have a professional demeanor and presence with the ability to interact with guests, vendors, and team members. (preferred)

Able to effectively communicate in English via verbal and written. (preferred)

Possess excellent teamwork, interpersonal, and guest service skills. (preferred)

Attention to detail and ability to maintain a safe gaming environment. (preferred)

Ability to effectively teach and train all casino games. (preferred)

Strong communication and interpersonal skills. (preferred)

1 to 2 years of supervisory experience. (preferred)

Must have 3 to 5 years of dealer experience in various casino table games. (required)

High School or GED equivalent. (required)

Equal Opportunity Employer

Equal Opportunity Employer.

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.