Area Supervisor, Medical Records, Release of Information

MRO; Philadelphia (Philadelphia County); On-site; USD 50,000 - 75,000; Full time

Job summary

An established industry player is seeking an Area Supervisor to oversee the daily operations of Release of Information Specialists across multiple client locations. This role involves managing workflows, ensuring compliance with HIPAA standards, and maintaining high productivity levels. The successful candidate will demonstrate strong leadership skills and a commitment to customer service, while promoting a positive work environment. If you are passionate about health information management and ready to lead a dedicated team, this opportunity is for you.

Qualifications

• 1 year of supervisory experience in an acute care setting.
• Knowledge of HIPAA privacy standards is essential.

Responsibilities

• Manage daily scheduling of ROI Specialists at client sites.
• Conduct performance reviews for ROI Specialists.
• Ensure compliance with client policies and federal regulations.

Skills

Supervisory/Management Experience

Knowledge of HIPAA Standards

Written Communication Skills

Interpersonal Skills

Proficiency in Microsoft Office

Education

High School Diploma/GED

Bachelor’s Degree in Health Information Management or related field

Associates Degree in Health Information Management or related field

Job description

Area Supervisor, Medical Records, Release of Information

Job Category: Health Information Management

Requisition Number: AREAS004907

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• Posted : April 29, 2025
• Full-Time
• On-site

Locations

Showing 1 location

Philadelphia, PA 19104, USA

Description

The Area Supervisor is responsible for managing the daily scheduling of the ROI Specialists at specified client sites. The Area Supervisor will act as the liaison between MRO and Client Management staff to ensure that all ROI activities are compliant with established client policies, federal and state regulations and are completed in a timely manner.

Local Travel required between Philadelphia, PA, West Chester, PA and Princeton, NJ.

TASKS AND RESPONSIBILITIES:

• Manages workflow among on-site employees at multiple client sites to ensure maximum productivity and quality standards are met.
• Adjusts work assignments as needed to cover peak periods, leave and vacancies at the staffed hospital sites.
• Provides coverage in event of backlogs, illness, vacation or leave of absence of ROI Specialists.
• Performs Quality Assurance monitoring of work performance for the ROI Specialists.
• In conjunction with and under the direction of the Area Manager, conducts productivity and work performance reviews for ROI Specialist in accordance with MRO/customer policies and procedures and Federal/State law.
• In conjunction with and under the direction of the Area Manager, monitors performance and provides performance feedback for ROI Specialists.
• Manages employee schedules and approves bi-weekly payroll to include approval of PTO requests
• Promotes a positive self-image of MRO with emphasis on customer service by treating patients, co-workers, and medical center personnel with courtesy and respect. Responds to customer needs in a positive and efficient manner.
• Provides support to the Area Manager as needed.

SKILLS|EXPERIENCE:

Minimum Qualifications:

• High School Diploma/GED required.
• Bachelor’s and/or Associates Degree in Health Information Management, Business Administration or health related field or equivalent experience is preferred.
• 1 years supervisory/management experience in acute care setting.
• Knowledge of HIPAA privacy information standards required.
• Demonstrates excellence in written communication and interpersonal skills.
• Proficiency in Microsoft Office Applications required.

Physical Requirements:

• Position requires standing, sitting, lifting to 20 pounds.
• Position is performed in office and hospital settings.
• Valid Driver’s license and ability to travel to client sites

*This job description reflects management’s assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.