Area Supervisor III

Aqua; Hamilton (NJ); On-site; USD 75,000 - 120,000; Full time

Job summary

Aqua seeks an Area Supervisor in Hamilton, NJ, responsible for managing wastewater operations, supervising staff, and ensuring compliance with operational standards. The ideal candidate possesses strong management skills, relevant licenses, and a dedication to maintaining high safety and operational excellence standards.

Qualifications

• 5-7 years of related experience required.
• Must possess T-2, W-2, S-2, and C-2 licenses.
• Supervisory experience preferred.

Responsibilities

• Manage financial performance and operational activities.
• Supervise staff and ensure compliance with safety standards.
• Prepare and administer budgets and maintenance records.

Skills

Proficient in Microsoft Office

Excellent written communication

Ability to work under pressure

Team player

Education

High school degree

Job description

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Are you looking for a fantastic career at Aqua America? We have a great opportunity for an Area Supervisor based out of Hamilton, NJ. The Area Supervisor III is responsible for the management and financial performance of the Division; oversees operational and maintenance activities, including wastewater treatment, collections system, lift stations, and customer field service functions. This role is responsible for the scheduling and training of the field service representatives and operators. This role is critical in ensuring the division meets Aqua standards for compliance, operational excellence, and integrity.

• Supervises union personnel. Duties include employee selection; mutual developments of performance goals and measurements; provides training and growth opportunities; plans and directs work assignments; creates atmosphere of trust, respect and support; fairly administers company policies affecting staff; and communicates information for effective job performance.

• Responsible for interviewing, hiring, setting high performance standards, and managing performance in accordance with all applicable HR policies and procedures in order to create an energized work environment that fosters an atmosphere which enables employee trust & engagement while inspiring confidence and motivating others to perform at their best.

• Manage, develop, and coach staff while effectively addressing performance issues (if any).

• Directs Aqua personnel and contractors to assure that all water and wastewater facilities are operated within permit compliance and as efficiently as possible. Complete all required regulatory reports.

• Responsible for all preventative maintenance on water and wastewater systems including distribution and collection systems, lift stations, well stations, wastewater treatment facilities, booster stations, storage facilities and purchased water systems, etc., to ensure that they are performing properly. Performs periodic inspections and prepares, administers, and plans both current and long range operating and capital budgets within areas of responsibility.

• Ensuring development plans are created, establish priorities, and allocate resources to carry out company programs; this includes (but is not limited to) long-range planning, annual operating & capital budgets, growing customer base (and acquiring additional systems, where prudent), and other company goals/objectives/programs.

• Provides input to the preparation of the division operating and capital budgets.

• Keeps maintenance records up to date including, but not limited to, work orders, pump records, valve location, system data and other related information.

• Supervises a program for effective vehicle and equipment maintenance.

• Interacts with customers, homeowner associations, regulators, contractors and others to resolve issues. Acts as liaison between company and regulatory officials and customers.

• Oversees emergency duty roster. Schedules 24/7 on-call coverage of the assigned service area by a licensed operator and coordinates with the Call Center.

• Institutes and supervises Aqua America’s Safety Program in areas of responsibility as prescribed.

• Continues to maintain and search for new methods of increasing productivity and quality in the most cost-effective manner within areas of responsibility.

• Provides oversight of employees to ensure the proper use of company financial systems. Responsible for proper coding of all invoices and purchasing cards and forwarding to accounting for payment.

• Participates in activities of various professional organizations and attends seminars and training courses when necessary to maintain technical competency. Participates on company committees and programs, as required.

• Actively promote the company’s position and image by establishing/maintaining positive communications & relationships and/or working arrangements with internal & external customers, employees, colleagues, communities, Public Officials, political subdivisions, regulators, vendors, media, other utility service providers, Fire departments, and Public Works departments (in connection with hydrant maintenance and construction projects).

• Notifies the Customer Service Department of availability issues and necessary corrective actions.

• Collaborate with the Engineering department and other departmental leadership to ensure construction projects meet company specifications, are properly documented, and are completed on a timely basis.

• Responsible for federal, state, and local regulations that affect our business.

• Administration of internal software applications to report compliance-related activities (e.g.: hydrant flushing, valve exercising, etc.).

• Responsible for oversight and reporting of distribution system inventory.

• Responsible for overseeing the cleaning and maintenance of the Company’s office facility & garage.

• Available for response to emergencies afterhours.

• Performs other assignments as required.

Qualifications:

• High school degree required.

• Must have a valid driver's license.

• Must have 5-7 years of related experience.

• Must possess at the minimum a T-2, W-2, S-2, and C-2 license, with the ability to acquire level 3 in all respective licenses within 3 years from the date of hire.

• Prior supervisory experience is preferred.

Knowledge, Skills & Abilities:

•Proficient in Microsoft Office (Email, Word, Excel, PowerPoint).

• Excellent written and verbal communications skills; communicate effectively (clearly, concisely and professionally) with internal customers

• Ability to work well under pressure

• Ability to work on multiple projects simultaneously and adapt to changing priorities in a fast-paced environment

• A team player able to work effectively in a team fostered multi-tasking environment

• The ideal candidate will have knowledge in both operational and financial aspects of water utility operations.

• Previous experience should also include managing capital improvement projects, managing operating budgets, working with computer control systems and programming, and environmental chemistry and laboratory procedures.

• Travel throughout central New Jersey will be required.

• Available for emergencies and consultation on a 24/7 basis

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Utilities

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