Area Supervisor

Ross Stores, Inc.; Pflugerville (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in the retail sector is seeking an Area Supervisor to join their team. The role involves overseeing store operations, supervising associates, and ensuring a safe and welcoming environment for customers. Ideal candidates will possess strong communication and leadership skills, with prior supervisory experience preferred. This position offers opportunities for career growth within a dynamic and inclusive work environment.

Qualifications

• Excellent communication skills, fluency in English.
• Prior supervisory experience preferred.
• Familiarity with POS systems and basic math skills.

Responsibilities

• Oversee general operations and supervise staff as Manager on Duty.
• Ensure safety and security of the store.
• Manage customer service and maintain store cleanliness.

Skills

Communication

Leadership

Collaboration

Job description

Join to apply for the Area Supervisor role at Ross Stores, Inc.

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Our values start with our people, join a team that values you!

We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings, all while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

• Success: Our winning team pursues excellence while learning and evolving.
• Career growth: We develop industry-leading talent because Ross grows when our people grow.
• Teamwork: We work together to solve hard problems and find the right solutions.
• Our commitment to Diversity, Equality & Inclusion, and our community: We celebrate backgrounds, identities, and ideas, making us stronger and a positive force in our community.

Our corporate headquarters are in Dublin, CA, with buying offices in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. In 2023, revenues reached $20.4 billion. We are committed to providing an inclusive work environment with continuous learning and development opportunities.

General Purpose:

The Area Supervisor is part of the Store Leadership team, responsible for a specific area of the store, overseeing general operations, and supervising staff when functioning as the Manager on Duty. Responsibilities include opening and closing the store, supervising associates, maintaining a friendly shopping environment, ensuring merchandise presentation, and executing operational processes.

Essential Functions:

Maintaining Safe & Secure Environments:

• Prioritize safety by practicing safe behaviors and maintaining awareness on the sales floor.
• Ensure security of the building, including controlling entrances/exits, checking EAS devices, and safeguarding cash and merchandise.
• Maintain clear egress routes and responsible for emergency procedures and fire alarm testing.

Customer Service:

• Treat all customers, associates, and leaders with respect and professionalism.

Personal and Store Brand:

• Represent the company brand, maintain professional appearance, and ensure store cleanliness and merchandise standards.

General Merchandising:

• Oversee merchandise recovery, sizing, markdowns, receiving, and organization of stockrooms.
• Ensure proper merchandising and back-stock management, reducing damage and maintaining presentation guidelines.

Loss Prevention:

• Follow loss prevention practices, safeguard confidential information, and monitor security systems.

Front End Supervision and Operations:

• Maximize checkout efficiency, train associates, and manage equipment and supplies.

Fitting Rooms:

• Maintain cleanliness, ensure proper tagging, and enforce return policies.

Administrative Duties:

• Handle cash, deposits, payroll, and other administrative tasks as assigned.

Competencies:

• Work process management, business acumen, planning, talent development, collaboration, leadership, communication, accountability.

Qualifications and Skills:

• Excellent communication skills, fluency in English, prior supervisory experience preferred, familiarity with POS systems, basic math skills, availability for evenings and weekends.

Physical Requirements & ADA:

• Ability to use store equipment, stand/walk for long periods, and lift up to 25 lbs regularly; stockroom roles may require lifting over 20 lbs.

Supervisory Responsibilities:

• Retail associates and stockroom leads (if applicable).

Disclaimer:

This description summarizes primary duties and may change. Ross is an equal opportunity employer committed to diversity and inclusion.