Area Supervisor

McDonald's; Pensacola (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Bonus Opportunities

Paid Vacation Days

Tuition reimbursement and/or education

401K

Flexible Scheduling

Medical, dental and vision coverage

Job summary

O’Connor Family McDonalds is seeking an Area Supervisor to lead a profitable group of restaurants, ensure safety, quality, friendly and fast service, and empower management teams to achieve goals. You will set targets with General Managers, coach teams, and drive continuous improvement in a fast-paced environment.

The role emphasizes people development, plan execution, and adherence to McDonald’s standards across all locations in your patch.

Qualifications

• Experience managing people and teams.
• Results oriented with strong communication.
• Excellent planning and project management.
• Ability to work in a fast-paced environment.
• Training and development skills.
• Verbal and written communication skills.
• Visible leadership empowering teams for improvement.
• McDonald’s operational experience.
• Computer skills: Outlook, Excel, Word.
• Attention to detail.

Responsibilities

• Lead the experience: uphold core standards of Safety, Quality, Friendly and Fast to drive results across restaurants.
• Oversee operational needs to grow sales and profitability while meeting standards.
• Proactively manage people processes to maintain a healthy talent pipeline.
• Stay up to date with procedures and communicate changes to restaurant teams.
• Ensure food safety measures meet McDonald’s standards.
• Grow restaurant teams by maintaining high standards for guest experience.

Skills

People management

Leadership

Communication

Planning

Training & development

Attention to detail

Computer skills

Tools

Outlook

Excel

Word

Job description

At O’Connor Family McDonalds our purpose is to “Serve Feel Good Moments for Everyone, Every time, Everywhere.” An Area Supervisor is responsible for running a profitable group of restaurants and for making sure each restaurant meets our

standards for excellence in the areas of Safety, Quality, Friendly and Fast. The Area Supervisor works with their General Managers and restaurant teams to set the restaurant’s goals and creates a plan to achieve the goals. They are responsible for empowering his/her teams to produce results with an emphasis on a “we care” culture. This means

hiring and developing their own management teams to ensure we have the right team to lead into the future. Also helping

the management teams set their own goals, following up on their progress, and providing coaching and direction to improve their results. The Area Supervisor must be able to thrive in a fast-paced environment while handling all manner of issues that develop. They not only look for ways to make today better, but is also looking ahead to improve tomorrow and the days after.

PERKS & BENEFITS:

• Bonus Opportunities
• Paid Vacation Days
• Paid Personal Days
• 401K
• Flexible Scheduling
• Medical, dental and vision coverage offered at competitive rates
• Milage reimbursement
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Employee discounts and free meals
• And much, much more!

This role is vital to the operations within the restaurant because you’ll:

• Lead the experience: Upholding our core standards of Safety, Quality, Friendly and Fast to develop and implement action plans which drive results within your patch of restaurants.
• Be results oriented: Oversee all operational needs of the restaurant to grow sales and profitability while meeting McDonalds standards of excellence
• Plan for success: Proactively lead and manage all People processes to ensure a healthy talent pipeline for the organization
• Be in the know: Stay up to date with changing procedures and standards in all aspects of the business and clearly communicate with your restaurant teams
• Take action first: Ensure food safety measures are set and achieved to McDonald’s standards of excellence
• Inspire and Empower: Grow your restaurant teams by maintaining high level of standards to deliver an outstanding employee and guest experience within your restaurants

In this role you can expect to:

• Review restaurant results and adjusts plans as needed to achieve goals
• Conduct regular assessments to ensure proper procedures and policies are being followed at each restaurant. This includes but is not limited to reviewing people practices, safety procedures, food safety, cash audits, inventory, and other operational elements of the restaurants.
• Lead with “People First” mindset
• Enable communication flow to ensure leaders are updated on pain points/success stories regarding staffing, performance and maintenance concerns
• Monitor employee satisfaction
• Regularly hold management meetings to set clear goals that include employee satisfaction/happiness and retention, maintenance issues and overall restaurant successes
• Communicate new directives and policies

To be a successful Area Supervisor, you’ll need:

• Experience managing people and teams
• Results driven and ability to communicate
• Great planning and project management skills
• Ability to work in a fast-paced environment
• Training and development skills
• Verbal and written communication and interpersonal skills
• Visible, engaged leadership style that empowers leadership and team members for continuous improvement.
• Highly motivated, self-directed and results driven
• McDonald’s operational experience
• Computer Skills – Outlook, Excel, and Word
• Attention to detail

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.