Area Supervisor

Ross Stores, Inc.; Fairfield (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading company in the retail sector is seeking an Area Supervisor to oversee store operations and lead a team. The role involves ensuring a safe shopping environment, managing customer service, and maintaining merchandising standards. Ideal candidates will have supervisory experience and strong communication skills, contributing to a dynamic team focused on growth and excellence.

Qualifications

• Excellent communication skills; fluent in English.
• Previous customer service and supervisory experience preferred.
• Familiarity with POS systems.

Responsibilities

• Supervise associates and ensure a clean environment.
• Manage store operations and security procedures.
• Handle administrative duties including cash pulls and payroll.

Skills

Communication

Customer Service

Supervisory Skills

Basic Math Skills

Job description

Join to apply for the Area Supervisor role at Ross Stores, Inc.

5 days ago Be among the first 25 applicants

Join to apply for the Area Supervisor role at Ross Stores, Inc.

Our values start with our people, join a team that values you!

We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As Part Of Our Team, You Will Experience

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
  
  

Our Corporate headquarters are in Dublin, CA, with 3 buying offices in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. In 2023, we achieved $20.4 billion in revenues. We are committed to providing an inclusive work environment with continuous learning and development opportunities.

General Purpose

The Area Supervisor is part of Store Leadership, responsible for a specific store area, general operations, and supervision when acting as Manager on Duty. They oversee opening and closing the store, supervise Associates, ensure merchandise presentation, and maintain a clean environment. They also execute and supervise operational processes as needed.

Essential Functions

Maintaining Safe & Secure Environments:

• Prioritize safety; practice safe behaviors.
• Maintain awareness to ensure a safe shopping environment; report unsafe conditions.
• Secure the building, monitor EAS devices, manage security systems, and oversee safety procedures.
• Ensure clear egress to emergency exits and handle emergency procedures.

Customer Service:

• Treat all customers, associates, and leaders with respect.
• Show courtesy and professionalism; recognize associates.

Personal and Store Brand:

• Represent the company brand; maintain a professional appearance.
• Keep store areas clean and merchandised to standard; manage daily trash removal.

General Merchandising:

• Ensure recovery, sizing, and markdowns follow standards.
• Receive merchandise, process it with urgency, and organize stockrooms.
• Assist with merchandise placement and back-stock management.

Loss Prevention:

• Follow Loss Prevention programs; maintain a strong presence on the sales floor.
• Safeguard confidential info and merchandise; monitor PVM systems.

Front End Supervision and Operations:

• Maximize productivity; ensure associates follow standards at the Front End.
• Manage line pace, train associates on register procedures, control break schedules, and ensure equipment functionality.

Fitting Rooms:

• Maintain cleanliness and security of fitting rooms; ensure proper tagging and return of garments.

Administrative Duties:

• Handle cash pulls, bank deposits, payroll, and other duties as assigned.

Qualifications and Skills:

• Excellent communication skills; fluent in English.
• Previous customer service and supervisory experience preferred.
• Familiarity with POS systems; basic math skills.
• Availability for evenings and weekends.

Physical Requirements:

• Operate store equipment; stand, walk, bend, lift up to 25 lbs regularly; push/pull heavier loads occasionally.

Supervisory Responsibilities:

• Supervise Retail Associates and Stockroom Leads.

Disclaimer:

This description summarizes primary duties; duties may change. Ross is an equal opportunity employer committed to diversity and legal compliance.